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Knowledge Management Strategies to Improve Business Performance Chris Paladino March 11, 2020 (703) 9472394 Knowledge Technologies 2020 Topics ? KM Approaches ? Implementation Framework ? Success Factors ? Questions KM Approaches ? KM Definition ? KM Considerations ? Knowledge Spiral ? Accenture KM Model KM Definition A collaborative and systematic process for acquiring, creating, synthesizing, and sharing information, insights, and experiences to achieve anizational goals. KM Considerations ? How do you create a culture for sharing? ? Which people need to be empowered to contribute the right knowledge? ? Are priorities aligned with measurements? ? Are the right processes in place to capture, refine, and create knowledge disseminate, share, and apply knowledge to deliver business value? ? What tools are currently in place? ? What tools are needed to enable the environment? ? How do you fill the gap? ? Which factors are critical for my business that can be addressed by Knowledge Management? ? Which knowledge adds the most value? ? What are the hi