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need rapid petitive response in airline catering business Westell ? Rapidly growing manufacturer of DSL and cable modems ? IT group needs help to engage business managers in eBusiness initiatives New York City Public Library ? Review opportunities and initiatives ? KPMG introduced by Cisco Doc /Location Doc20343/SVO 9 Asia Pacific Experience Engagements: ? TAB (New Zealand) ? Korea Development Bank ? Meridian Energy (NZ) ? Royal Sun Alliance (NZ) ? Lippo (Indonesia) ? AMP / Asset Management (NZ) ? Trade NZ ? Epson (Japan) Doc /Location Doc20343/SVO 10 Asia Pacific Experience Opportunities ? Giant ? Cathay ? CalTex ? City of Auckland Doc /Location Doc20343/SVO 11 TAB (NZ) Gaming entertainment (race betting) Situation ? Already had “homegrown” website, but no eStrategy Approach ? First priority was to build executive awareness ? Used NetReadysm tools, including NetReadinesssm amp。 Inter Value Matrixsm ? Created Intra website to manage the project Results ? Website accounts for $3,000,000 (NZ) per month ? Significant pullthrough fo