【文章內(nèi)容簡介】 e more caring than we know what to do with. All of us here in this Yard, at one time or another, have seen human tragedies that broke our hearts, and yet we did nothing, not because we didnt care, but because we didnt know what to do. If we had known how to help, we would have acted.　　雖然我們不知道該如何幫助他們，但我們絕對有這份心。我們都有過這樣的經(jīng)歷，看到令人心碎的悲劇，卻沒有伸出援手。不是因?yàn)槔淠?而是我們不知道該怎么做。如果我們知道如何去幫，就一定會采取行動?！　he barrier to change is not too little caring。 it is too much plexity. To turn caring into action, we need to see a problem, see a solution, and see the impact. But plexity blocks all three steps.　　阻礙援助步伐的并非冷漠，而是世界太復(fù)雜。要把愛心轉(zhuǎn)變?yōu)樾袆?，我們首先要發(fā)掘問題，然后尋找解決方案，并且監(jiān)測效果。然而世界的復(fù)雜性阻礙著這些步驟的實(shí)施。　　Even with the advent of the Internet and 24hour news, it is still a plex enterprise to get people to truly see the problems. When an airplane crashes, officials immediately call a press conference. They promise to investigate, determine the cause, and prevent similar crashes in the future.　　即使有了互聯(lián)網(wǎng)和24小時(shí)不間斷的新聞，人們?nèi)匀缓茈y看到真正的問題。一架飛機(jī)發(fā)生墜毀事故，官員們會立刻召開新聞發(fā)布會，承諾調(diào)查起因，以避免今后發(fā)生類似的事故?！　ut if the officials were brutally honest, they would say: Of all the people in the world who died today from preventable causes, one half of one percent of them were on this plane. Were determined to do everything possible to solve the problem that took the lives of the one half of one percent. The bigger problem is not the plane crash, but the millions of preventable deaths.　　但如果那些官員敢講真話，他們會說：全世界每天會有好多人含恨而終，這起空難只是冰山一角。我們會不惜一切代價(jià)解決削平這一角冰山，此外的問題我們無力解決。 可是與空難相比，那些奪走數(shù)百萬生命的問題則更為嚴(yán)重?！　e dont read much about these deaths. The media covers whats new and millions of people dying is nothing new. So it stays in the background, where its easier to ignore. But even when we do see it or read about it, its difficult to keep our eyes on the problem. Its hard to look at suffering if the situation is so plex that we dont know how to help. And so we look away.　　事實(shí)上那些人的死輕如鴻毛，司空見慣，連媒體都不屑于報(bào)道。更無法吸引我們的注意。即使我們知道了 它也很難刺痛我們的神經(jīng)。世間最痛苦的事莫過于看著他人經(jīng)受苦難的卻無能為力，于是我們選擇了逃避。　　If we can really see a problem, which is the first step, we e to the second step: cutting through the plexity to find a solution.　　發(fā)現(xiàn)問題，只是邁出了第一步，接下來我們還要：尋找解決方案?！　inding solutions is essential if we want to make the most of our caring. If we have clear and proven answers anytime an organization or individual asks How can I help?, then we can get action and we can make sure that none of the caring in the world is wasted. But plexity makes it hard to mark a path of action for everyone who cares and that makes it hard for their caring to matter.　　如果不想讓愛心變成空談，就必須找到問題的解決方案。如果有清晰可靠的方案，那么政府或個(gè)人組織就能立刻采取行動，將愛心落實(shí)。但是世界的復(fù)雜性使找尋方案的過程無比艱難 于是愛心才淪為空談?！　utting through plexity to find a solution runs through four predictable stages: determine a goal, find the highestleverage approach, discover the ideal technology for that approach, and in the meantime, make the smartest application of the technology that you already have whether its something sophisticated, like a drug, or something simpler, like a bednet.　　打破復(fù)雜性需要四個(gè)步驟：確定目標(biāo)、找到最有效的途徑、尋找最理想的技術(shù)，并合理利用現(xiàn)有技術(shù)。無論是制作復(fù)雜的藥物，還是利用簡單的蚊帳，都行?！　he AIDS epidemic offers an example. The broad goal, of course, is to end the disease. The highestleverage approach is prevention. The ideal technology would be a vaccine that gives lifetime immunity with a single dose. So governments, drug panies, and foundations fund vaccine research. But their work is likely to take more than a decade, so in the meantime, we have to work with what we have in hand and the best prevention approach we have now is getting people to avoid risky behavior.　　以艾滋病為例。我們的目標(biāo)是消滅它。最有效的途徑是預(yù)防，最理想的技術(shù)是注射一劑疫苗實(shí)現(xiàn)終身免疫。所以現(xiàn)在政府、制藥公司、基金會都在資助疫苗的研究。但可能要十幾年才能研究出來，所以目前的最好的預(yù)防措施就是避開那些可能傳播艾滋病的行為。　　Pursuing that goal starts the fourstep cycle again. This is the pattern. The crucial thing is to never stop thinking and working and never do what we did with malaria and tuberculosis in the 20th century which is to surrender to plexity and quit.　　四步循環(huán)直達(dá)目標(biāo)。記住永遠(yuǎn)不要停止思考和行動永遠(yuǎn)不要像人們在20世紀(jì)對待瘧疾和肺結(jié)核那樣，向疾病投降。　　The final step after seeing the problem and finding an approach is to measure the impact of your work and share your successes and failures so that others learn from your efforts.　　在發(fā)現(xiàn)問題并找到解決方法后，還需監(jiān)測結(jié)果，并與他人分享成功的經(jīng)驗(yàn)和失敗的教訓(xùn)，讓別人也能從中受益?！　ou have to have the statis