【正文】 革目標。 2023 Motorola. All rights reserved. 統(tǒng)計知識的層次 (針對一制程 ) Level of Statistical Knowledge ? 僅有經(jīng)驗 沒有數(shù) 據(jù) Experience Only No Date ? 數(shù) 據(jù) 采集 看看數(shù) 據(jù) Collect Data Read Data ? 整合數(shù) 據(jù) 圖 , 表 Analyze DataChart, Graph ? 描述統(tǒng)計 平均值 , 方差 Statistical Description Mean, Variation ? 特征統(tǒng)計 Cp/Cpk, 曲 /直線擬合 Statistical Characteristic Cp/Cpk ? 控制統(tǒng)計 SPC控制圖 Statistical Control SPC Control Chart ? 預示統(tǒng)計 變量分析 ,實驗設(shè)計線性或多元回歸 Statistical Prevention – Variation Analysis, DOE Copyright 169。 2023 Motorola. All rights reserved. DMAIC DMAIC是一整套常被 Green Belt (綠帶 ) 和 Black Belt (黑帶 ) 使用的工具。 2023 Motorola. All rights reserved. Continuous Improvement Roadmap Process Characterization Flowchart Prioritize Opportunities for improvement Select team Process Mapping Define the critical characteristic Perform Gauge RR Capable? Improvement measurement Perform a process capability study Stable capable Control Optimization Implement total process control Institutionalization What? Why? To work on critical business issues To select a cross function team To map the process (as is should be) To identify define major product, process and machine parameters To quantify the measurement error To assess process stability estimate process mean variation To pare process performance to customer requirements To identify cause effect relationships To implement preventive procedures steps to assure a stable high performance process To implement best practices standards To leverage resources To expand knowledge creativity To get a visual picture of the process To use 80/20 principle (80% of the performance will be controlled by 20% of the parameters) To verify the measurement variation is less than 10% of the process variation or spec. To verify the process is stable To estimate the process mean/variation To pare the process performance to spec. To find important input variables To assure proactive preventive thinking is implemented To assure est process monitoring To lay out C/A procedure up front To implement what was learned across BU Copyright 169。 2023 Motorola. All rights reserved. 提高整個組織的實力 支持六西格瑪運動 領(lǐng)導人才助推活動 (2天 ) 與業(yè)務戰(zhàn)略取得統(tǒng)一 為項目而保證承諾，安排重點，提供資源 高級領(lǐng)導團隊 基礎(chǔ)培訓 ——全組織 黑帶候選人 帶頭人 六西格瑪黑帶培訓 (20天 ) 教會“黑帶”如何領(lǐng)導六西格瑪改進團隊 。 制定項目團隊憲章 組建有效的團隊 明確顧客及顧客需求 界定待改進的過程并繪圖 ? 衡量業(yè)績 (Measure) 確定衡量的內(nèi)容 對衡量進行管理 認識波動 評估衡量系統(tǒng) 確定過程業(yè)績表現(xiàn) ? 分析機遇 (Analyze) 找出潛在的根本原因 進行失敗模式及效果分析 (FMEA) 實施對比法 進行波動源（ SOV） 研究 進行相關(guān)性分析 ? 改進業(yè)績 (Improve) 提出解決方案 解決方案的排序與選擇 ? 控制業(yè)績 (Control) 制訂控制計劃 實施過程控制系統(tǒng) Copyright 169。 綠帶 六西格瑪綠帶培訓 (6天 ) 為團隊成員執(zhí)行項目活動創(chuàng)造條件 。 2023 Motorola. All rights reserved. 分析及改進 Analysis and Improvement 制成的四種狀態(tài) The 4 status of Process Cpk Cpk Cp 2 Cp 2 ? . ? . ? . ? . Cp=Cpk(1k) Copyright 169。 And for each phase in the process, a set of specific activities, problemspecific tools and techniques, and key deliverables are involved. The following chart lists the five stages of the DMAIC model and the fundamental objectives for each phase. 階段 基本目標 界定 什么是最重要的 ? 定義項目目標和應向內(nèi)部及外部顧客提供的內(nèi)容。 Certain types of problems require certain types of analytic tools. These tool sets are summarized on this chart. 分析工具 常見用途 Ford Global 8D 用于將績效恢復到以前的水平。 2023 Motorola. All rights reserved. ?信息采集分析系統(tǒng) Information (Data) Collection System ?測量設(shè)備的精準性 Measurement system accuracy and precision ?統(tǒng)計過程控制 Statistical Process Control ?全面預防維護 Total Prevention Maintenance 六西格瑪推進策略 Six Sigma Implementation Strategy ? 制造過程特征化 Process Characterization ?制造過程優(yōu)化 Process Optimization ?供應鏈管理 Supplier Management by the six Sigma methodology Copyright 169。 2023 Motorola. All rights reserved. 團隊作用 TEAM ROLES 六西格瑪 (6 Sigma) 中內(nèi)含許多角色。 2023 Motorola. All rights reserved. 團隊名稱 TEAM NAMES 摩托羅拉公司六西格瑪 方法的獨道之處之一是針對性團隊策略。 超越 創(chuàng) 意 : 為 在未 來 取得成功我 們 需要 採 取哪些行 動 。 2023 Motorola. All rights reserved. 六西格瑪領(lǐng)導方針 “六西格瑪領(lǐng)導方針”包括以下內(nèi)容 ： The Six Sigma Leadership Principles include the following: ?Align ( 結(jié)合 ) ?Mobilize (動員 ) ?Accelerate (催化 ) ?Govern (治理 ) THE SIX SIGMA LEADERSHIP PRINCIPLES The People Who Make it Happen: Hands on Champions Master Black Belts Black Belts Six Sigma Project VP Green Belts All Employees CEO Six Sigma Executive Sponsor 六西格瑪項目參與人員 Copyright 169。 eVisibility/Control: 監(jiān)督所有重要業(yè)務度量及促成如此結(jié)果之部門和職能的能力，其中包括正反兩個方面。 A key innovation to Motorola39。 “六西格瑪 ”(Six Sigma) 方法 : ?全面改進業(yè)務的方法。 2023 Motorola. All rights reserved. 六西格瑪定義 Definition of Six Sigma Whatever we do, The maximum error number which is allowed to make should not go beyond times among 1,000,000 opportunities. 無論做什么，在 1百萬次出錯機會中，所允許出現(xiàn)的錯誤為 次 Copyright 169。 Copyright 169。 2023 Motorola. All rights reserved. 西格瑪 (Sigma) 我們從“六西格瑪” (Six Sigma) 作為一項衡量開始。 2023 Motorola. All rights reserved. 取勝法寶 Keys to Success 美國國家品質(zhì)獎 Copyright 169。 2023 Motorola. All rights reserved. QS 不同的法則 Different Philosophies Copyright 169。西格瑪是一項利用統(tǒng)一衡量尺度對“完好度”的衡量。 2023 Motorola. All rights reserved. 西格瑪級別 (Sigma Level) 西格瑪水平與改進后的完好度水平有關(guān)。 2023 Motorola. All rights reserved. 六西格瑪與每百萬機遇 (DPMO)相對應。 ?通過降低缺陷、加工周期、對環(huán)境的影響和其他不必要的波動來推業(yè)務過程的改進。s classic business improvement method is Digital Six Sigma. Digital Six Sigma is a dramatic improvement, because it permanently eliminates targeted sources of variation that cause defects. By implementing reusable webenabled improvements, Digital Six Sigma erad