【正文】 ft n．電梯（英） At the Reception Desk 在接待處 1 Key Sentences（重點句子） 1． I want a double room with a bath． 我要一間有浴室的雙人房。但是我可以介紹您去東方飯店，那里有空余的房間。s quite reasonable． A： How long do you intend to stay in this hotel？ B： I shall leave in a fortnight（ half a month）． A： Have you got through with the check－ in procedure？ B： Oh， yes， I39。您的房間號碼是 1420。 12． I39。 Dialogue A A： Good morning， sir． Can I help you？ B： Good morning！ I have a reservation for a single room with a bath here． A： May I have your name， sir， please？ B： Bradley， John Bradley． A： Just a moment， sir， while I look through our list． Yes， we do have a reservation for you， Mr． Bradley． Would you please fill out this form while I prepare your key card for you？ B： Yes． Can I borrow your pen for a minute， please？ A： Sure． Here you are． B： What should I fill in under ROOM NUMBER？ A： You can just skip that． I39。 15． That39。ll take a look at the hotel39。 5． You fot to put in the date of your departure． 您忘了填寫離店日期了。 15． How much do I have to pay for you？ 我要付多少錢？ 16． A letter generally mails to America— Europe— Africa by airmail． First 20 grams is 20 yuan． 通常一封寄到美國、歐洲、非洲的航空信， 20 克收費 20 元。 9． This is a receipt for paying in advance． Please keep it． 這是預付款收據(jù)，請收好。s his name Mr． and Mrs． Johnson Brown and family． They are in Suite 705． Please wait a moment， let me phone him?Mr ． Brown said he39。ll tell you how to get there． This way， please? B： Thank you． A： It39。你能告訴我他是住在這個飯店嗎？ 11． Just a minute， please． I39。clock every morning． A： If you please． In the batnroom， everything has already been prepared， such as toilet soaps， towels， bathing towels， bathrobes， slippers， toilet paper， shampoo， bs， brushes， shavers，an ashtray and bathing caps． B： Thank you for your information． Words and Expressions 13 amuse vt．給 ?? 娛樂；逗 ?? 樂 bowling n．保齡球 vedio a．圖像的 game n．游戲 jolly a．極好 amusement n．娛樂 concern n． v．關心，涉及；關于 lobby n．門廊；門廳 valuable n．值錢物 a．值錢的 diamond n．鉆石、金剛石 necklace n．項圈，項鏈 ring n．戒指 vault n．（銀行）保險庫 supply v．供應 bathing towel 浴巾 bathrobe n．浴衣 slipper n．拖鞋 shampoo n．洗發(fā)液（香波） v．洗頭 ashtray n．煙灰缸 shaver n．電動剃刀At the Information Desk 問訊處 2 Key Sentences（重點句 子） 1． Madam． What can I do for you？ 夫人。 9． When will the bar and cafe open？ 酒吧和咖啡館什么時間開放？ 10． From 3∶00 p ． m． till midnight． 從下午三點到晚上十二點。re right． Four pieces． A： Never mind， sir． The Reception Desk is straight ahead． After you， please． B： Yes， thank you. Dialogue B A： Excuse me． Where can I buy some cigarettes？ B： There is a shop on the ground floor． It sells both Chinese and foreign cigarettes． A： Can I also get some souvenirs there？ B： Yes， sir． There is a counter selling all kinds of souvenirs． A： By the way， where is the men39。我到哪兒可買到香煙？ is a shop on the ground floor． 一樓有個商店。您可以付現(xiàn)金也可以用信用卡。 I’ll look into the matter right away . 我馬上去處理這事。 (134) Let’s propose a toast to the health of our guests !建議為在座客人的健康干杯。 (125) I’ll need your signature and room number. 我需要您的簽名和您的房號。 (116) How do you like the fish cooked this way? 您覺得魚這樣燒怎么樣？ (117) The buffet is over there, please help yourself. 自助餐在那邊，請隨意了取用。 餐飲部 (105) Sit down, please. Here is the menu. May I take your order, sir? 請坐，給您菜單。 (94) There’s something wrong with the toilet. 抽水馬桶出毛病了。 (86) One moment, madam. I’ll bring them to you right away. 等一會，夫人。 (74) Could you take a message for her, please? 你能不能為我給她留信口信？ (75) Just a moment, please, sir. I’ll put you through. 請稍等一下，先生。 (64) Please pay at the cashier’s desk over there. 請去那邊帳臺付款。 51) Take it easy. 放心好了。 Certainly . 當然可以。 31) Sorry to interrupt you . 對不起，打擾您了。 Don’t mention it . 不用謝。您找誰？ 9) Sorry , I’ve dialed the wrong number. 對不起，我撥錯號了。 2) How do you do ? 您好！ (初次見面 ) How do you do ? 您好！ Glad to meet you . 很高興見到您。 5) Wish you a most pleasant stay in our hotel 愿您在我們賓館過得愉快。 Would you like to leave a message ? 您要留口信嗎？ 12) Pardon ? 對不起，請再說一遍好嗎？ I beg your pardon ? 對不起，請再說一遍好嗎？ 祝賀語： 13) Congratulations! `祝賀您！ 14) Happy birthday! 生日快樂！ 15) Happy New Year! 新年快樂！ 16) Merry Christmas! 圣誕快樂！ 17) Have a nice holiday! 節(jié)日快樂！ 18) Wish you every success! 祝您成功！ 答謝和答應語： 19) Thank you (very much). 謝謝您 (非常感謝 ) 。 26) Thank you for staying in our hotel. 感謝您在我們飯店下榻。 34) That’s all right . 沒關系。 45) It’s in the lobby near the main entrance. 在大廳 *近大門。 55) Good night. 晚安。我們期待著為您服務。 (77) How would you like to make payment, sir. 先生，請問您將如何付款？ (78) Here is your change and receipt, sir. I’ll send a bellman up to get your luggage. 先生，這是您的找錢和收據(jù)。請這邊走好嗎？ (88) I’m sorry to disturb you, sir, but we would like to clean the room. May we do it now? 對不起，打擾您了，先生。您送洗的衣服洗好了，請您查看一下是否滿意？ (97) Please sign on the laundry list, madam. 小姐，主須送洗衣服單上簽字。 (111) Would you like to sit by the window? 請問您是否喜歡坐在 *窗的位子？ (112) May I suggest that you wait in the bar? 我建議您去酒吧等候，好嗎？ (113) Here is your Beggar’s Chicken. 您的叫化子雞來了。有什么事要我們辦嗎？ (121) I’m terribly sorry, sir. There is a mistake on the bill. 太對不起了，先生。 (129) We’ll offer tour guides plimentary breakfasts . 我們給陪同提供免費早餐。 (140) In our hotel we don’t accept tips . 我們飯店是不收小費的。 I’ll send so