【正文】 turnover rate 員工離職率 ? Human Resources Effectiveness 人力資本指數(shù) Performance Management 績效管理 PD Discussion (Q1) 個人發(fā)展談話 ? Review job description 回顧工作描述 ? Set Objectives Measurements 設定目標及衡量標準 ? Competence Profile 技能要求 ? Individual development plan 個人發(fā)展計劃 Development Actions 發(fā)展行動 (Q1Q4) ? Training 培訓 ? Coaching 教練 ? Counseling 咨詢 ? Review 審核 Performance Appraisal (Q4) 績效評估 Evaluate Objective achievements Assess personal performance factors 評估目標達到情況，其結果將： ? Input for next year’s PD Discussion 作為次年個人發(fā)展談話參考 ?A base for salary revision 作為調(diào)薪的基礎 ?A base for career advancement 作為事業(yè)發(fā)展的基礎 PD Discussion 個人發(fā)展談話 When To Have PD Discussion? 何時進行個人發(fā)展談話？ ? First quarter of the year 每年的第一季度 ? 6 months after new employee on board(Objective can be set once employee on board) 新員工入職后的 6個月 (目標設定可于員工入職后即完成 ) ? Employee status change 員工情況變化時 – Promotion升職 – Demotion 降職 – Transfer 工作調(diào)轉 – ... Step 1 Review Job Description 回顧工作描述 Step 2 Set Objective/Goals SMART 設定 SMART目標 Step 3 Set Standards and Measurement設定衡量標準 Step 4 Discuss Competence Profile 討論技能要求 Step 5 Individual Development Plan 設定個人發(fā)展計劃 PD Discussion Steps 個人發(fā)展談話步驟 Setting Objectives,Standards and Measurements目標及衡量標準設定 Priority Objectives/ Standards/ Rating Weight Responsibilities Measurement (15) 30%. 20%. 15%. Deliver project XXX according Delivered by 15th of Apr 02 to time plan and project spec. Increase after delivering by over 3,8. Individual OPEX decreased by By 31st of Dec 02 Kr ,/year. Documented in the financial system, cost center XXX Implement Performance Measured by Dialog, Dec 01: Management within XXX. All employees have set goals. All employees have PDdisc. Increased Empowerment index by over 30% Examples 舉例 : Business Competence Individual Capacities Competencies relevant to interaction with people. ? Managing People ? Negotiating Skill ? ... Competencies specific for a certain function, role or task. ?3G Competence ? G Competence ?... Competencies related to the understanding of the business. ?Understanding of Tele Market ?... The Ericsson Competence Model 愛立信技能模式 Examples 舉例 : 012345R e q u i r e dA c t u a lCompetence Profile 綜合技能評定表 Individual Development Plan 個人發(fā)展計劃 Actions and Courses Planned Time Complete Time 行動 /課程 計劃時間 完成時間 Attend the LCC course June 2023 May 2023 Participate in the global project of … Feb 2023 Oct. 2023 Implement the PM program in … department May 2023 Dec. 2023 Rotate to … position to get further understanding of business operation Jan 2023 May 2023 Examples 舉例 : Development Actions 發(fā)展行動 ? Training 培訓 ? Coaching and Feedback 教練、反饋 ? Counseling咨詢 ? Review 審核 Development Actions 發(fā)展行動 Coaching Feedback 教練、反饋 Good Communication Skill 良好的溝通技巧 Coaching教練 Coaching is the following up of feedback, incl. Solving the problem and action plan. 教練是對反饋的跟進， 包括解決問題及行動計劃等。 Factors Influence Salary Revision 影響個人工資調(diào)整的因素 ? Performance Rating 表現(xiàn)評估得分 ? Individual Pay Position to Salary Structure 相比工資結構，個人的工資水平 – salary exceeding the maximum: lump sum