【正文】 , CE, EMC, CCC, RoHSFactory management: ISO 9001 International Quality Management System and ISO14000 International Environment Management SystemMarkets: xxx from Spain, xxx, xxx from Italy, xxx from Germany, xxx from Ukraine, xxx from Bulgaria, xxx from Russia, xxx from Israel, xxx from Iran, xxx, xxx from India, xxx from Middle East, xxx from Paraguay, xxx from Panama, etc.Now I would like to offer you the fast sale item with best price for your reference first.Model: Item A701, 7’ swivel screen with TV tuner, USB＆Card RenderOffer: FOB Shenzhen US$50MOQ: 1000pcsSamples and more information are available for your study anytime. We appreciate your kind reply soon.We are looking forward to our cooperation in near future.Best regards,WaterNotes1. 第一次主動(dòng)聯(lián)系客戶，介紹自己在行業(yè)內(nèi)的經(jīng)驗(yàn)和成績。在展會(huì)之前，通常都要向所有的老客戶和潛在的客戶發(fā)邀請(qǐng)函。6. 最后，提出合作的期望。4. 進(jìn)一步充實(shí)內(nèi)容。郵件中客戶陳述說明相識(shí)于何處，客戶的公司和產(chǎn)品介紹以及銷售的場(chǎng)所，還有關(guān)于產(chǎn)品的規(guī)格等較為詳細(xì)的要求。5. 期望合作，表現(xiàn)誠意和熱心。有穩(wěn)定的客源，和客戶有超過5年的合作，充分體現(xiàn)公司實(shí)力和產(chǎn)品質(zhì)量的保證。邀請(qǐng)函的申請(qǐng)需要相關(guān)政府部門提供詳細(xì)的資料，比如到訪人的個(gè)人資料，雙方之間生意往來的資料，包括發(fā)票，報(bào)關(guān)單以及工廠的營業(yè)執(zhí)照等重要文件。4. Take the information from other colleaguesSample 1Dear Maitance,Good day.Nice to contact with you. This is Echo from CABC (Hong Kong) International Industrial Limited. And it is my great honor to serve you in the future.Our boss Mr. Jason, just came back from the MIDO SHOW, and I learned that you are interested in our swimming products. Here attached our updated price list for your reference. Also, please take your time to visit our website at for pictures and more details.Mr. Jason had quoted you two models in MIDO, and here we list a gain as below for your easy reference.Swimming cap: CAP800 (according to your quantity of 200pcs)Earplug with strap: EP200 USD (including package)Please contact us freely if you have any question. We are looking forward to building business relationship with you in the near future.Best regards,EchoNotes1. 參加展會(huì)時(shí)一個(gè)公司推廣產(chǎn)品的重要渠道。Sample 2Dear Marcus,How are you doing? This is Water from ABC Company, Ms. Grace’s colleague. She already left the pany some time ago. It’s been a long time no contact with you and your pany. We are glad to contact you again about external battery pack for Mobile Phone and Notebook.I would like to update you some latest model and new offers for your reference. We hope we can enlarge our business scale. Please find the details as attached.Looking forward to hearing from you soon.Best regards,WaterSample 3Dear Andy,This is Tina, sales representative of ABC Electronic Company. Thanks for Eden’s assignment, I’m pleased to have the opportunity to contact you and take charge of our cases directly. Hope we can set longterm business relationship and expand business it the future.Now I’m taking up your first order2002 (DVD recorder), all the specifications and other details will be followed by me. Therefore if you have any problem, please feel free to contact me.Further to your new order, please refer to the attachments for our quotations, we are waiting for your confirmation. Surely we will get a good delivery date for you.Thank you for your good cooperation and your early reply will be appreciated.Best regards,TinaNotes1. 對(duì)已聯(lián)系或者已合作的客戶，函電撰寫主要體現(xiàn)服務(wù)，不讓客戶感覺到突兀。2. 公司產(chǎn)品種類和市場(chǎng)情況的簡短介紹。比如，有些客戶只是很簡單地詢問，請(qǐng)把你們的產(chǎn)品價(jià)格單發(fā)給我。3. 信函回復(fù)。2. 保持一顆斗志昂揚(yáng)的心。持續(xù)學(xué)習(xí)新思想與快捷有效的工作反方法。但是是否收取樣品費(fèi)這個(gè)問題，我們要區(qū)別和靈活對(duì)待。對(duì)于那些藥了解樣品之后再開始合作的客戶，英適當(dāng)給予產(chǎn)品的測(cè)試和市場(chǎng)考察時(shí)間。但是由于產(chǎn)品本身的原因，有些功能是無法達(dá)到或者去除的，所以無法百分之百達(dá)到客戶的要求。而這里為什么寫“It is OK to your side”而不寫“to you”？因?yàn)榘褜?duì)方看作一個(gè)整體，比較正式。2. 目標(biāo)明確，就是說法客戶付款。方法都是人想出來的，適時(shí)地做一些努力，抓住每一個(gè)可能的機(jī)會(huì)，總是會(huì)有收獲的?？蛻舸_認(rèn)訂單之后，仍需要確認(rèn)訂金的到達(dá)日期，這樣有利于安排生產(chǎn)。2. 建議和轉(zhuǎn)告公司接下來的做法。在開始時(shí)，可以謙卑地了解客戶的需求和實(shí)力。3. 在洽談的過程中切忌急躁。這也是向客戶展示產(chǎn)品，展示公司實(shí)力的一個(gè)機(jī)會(huì)，必須認(rèn)真對(duì)待。第二：如果根據(jù)標(biāo)準(zhǔn)報(bào)價(jià)，價(jià)格要清晰體現(xiàn)所包括的主體和附件分別是什么，是怎樣的。作為關(guān)鍵的一個(gè)環(huán)節(jié)，在業(yè)務(wù)洽談中出現(xiàn)的問題必然也很多。Unit 3 Price Bargain價(jià)格商談內(nèi)容簡介價(jià)格在整個(gè)業(yè)務(wù)流程中式重中之重的一個(gè)部分。Dear Water,Thanks for your .Regarding this model we attached here, we need the price below for our market. Please check.Thank you very much.Br/EchoReply to the aboveDear Echo,Thanks for your kind reply.Regarding the item you mentioned, I have the following questions for you.﹡What connectors would you prefer? As our standard connectors including 5 popular brand phones, they are Nokia 1pc,Sony Ericcson 1pc,Motorola 1pc,iPod 1pc,Samsung 1pc.Will you have other request?﹡What kind of package would you prefer? Our normal package that by blister + paper card?﹡What’s the quantity for your initial order?﹡If you have special request, you’d better let us know in advance. We must do the best to meet your demand.Can I get your reply before we confirm a best price to you?Best regards,WaterReply to the aboveDear Echo,Glad to talk to you by phone just now. To begin new business with ETA on new items, our management supports me to proceed at the price US$.Please check the attachment for our offer. It is the standard one. Surely you could use ETA brand.Now the SOLAR charger is quite popular on the market. We believe this item would be popular with its nice design and functions, too.Look forward to your kind confirmation soon.Best regards,WaterReply to the aboveDear Water,Thanks for your support.Would you please kindly let me know, how many days you can arrange a sample here attached, for our German office? And the information:Company: eta GmbHAdd.: CarlZeissStra8 633 Roedermark/GermanyTel: +49 6074 6960Fedex: 153 260Any questions pls contact me freely.Thank you.Br/EchoReply to the aboveDear Echo,It is OK to send you a sample for test first. I will check the samples availability again. As I was told no samples that since last week. If we have one on hand today, we could send you immediately.I will confirm you when we send out. But normally we need 5 days to send out a new sample.By the way, could you let me know the contact person? Can I send to Mirko directly? Looking forward to hearing from you soon.Best regards,WaterReply to the aboveDear Water,Sorry that