【正文】
his/her luggage to be collected? 根據(jù)賓客需求打電話叫行李員Call the bell desk accordingly? 致電房務(wù)中心,查房及檢查小酒吧Call the room service and check the minibar? 詢問賓客昨晚過后是否消費過小酒吧的物品Ask the guest if he consumed from Mini Bar since the previous night? 詢問賓客住店期間的滿意度Check for customer satisfaction during his/her stay? 進入電腦系統(tǒng)賓客賬單Enter the guest’s bill in FIDELIO? 打印一份信息副本Print an information copy? 遞交賬單給客人,請其核實。準備好解釋任何一筆費用。為客人結(jié)賬Present the bill,