【正文】 4) Insure all trainer can training on time, otherwise, take over a class for an absent teacher.確保所有培訓師可在當天進行培訓，否則找其他人代課。5. It is the policy of the Goodwin Hotel that no employee will be approved passing their probation without reaching the NEO test criteria set for their position. 嘉盛酒店政策規(guī)定：對于入職培訓考核成績未達到其職位所要求的標準的員工，將不能獲準通過試用期。STANDARD OPERATING PROCEDURESSubject : New Employee Orientation Effective Date: Oct. 01, 2003入職培訓Policy No : HR05 Issued by: HR Director Page : 4 Approved by: General Manager Distribution : Executive Committee Department Heads Aamp。無論何種情況，不得復制更衣柜鑰匙或借與他人使用。如因正常使用磨損而需更換，則不收費。員工將填寫一份雇傭通知，其中包括以下內(nèi)容； full name of the Employee 員工全名 bank account number 銀行帳號 person to contact in case of emergency 緊急情況聯(lián)系人4. Employee Identity Card員工工作卡. All Employees will be issued an Employee Identity Card which bears an employee number assigned to the new employee according to the alphabetical code of his/her department and section that he/she is engaged in. Hence the number will be used in all concerned personnel papers and forms. 人力資源部將為每位新員工發(fā)放工卡。Policy Statement 政策說明It is the policy of the Goodwin Hotel that the Human Resources Department has to arrange and provide for new employees their respective Hotel employee numbers, Identity Cards, name tags, job descriptions, handbooks and Employment Contract。5. Tentative Offer and Employment Contract Upon receipt of the selected applicant’s file, the Human Resources Director will sign on the Interview Evaluation Form confirming that all data has been obtained and they are in pliance with the Hotel policy and appropriate Labor Laws.收到選定申請人的資料，人力資源總監(jiān)將在求知評估表上簽字，確認獲取所有信息且與酒店政策及相關勞動法規(guī)保持一致。 Beverage Outlet Managers 餐飲營業(yè)部門經(jīng)理 Assistant Food amp。人力資源部將使用面試評估表核實申請人的個人信息詢問其工資要求。此時，相關部門經(jīng)理須將人員請雇單連同一份書面說明遞交部門總監(jiān)進行批示后轉至人力資源總監(jiān)。在人員請雇單未獲批準前，不得對任何職位空缺進行補充。B Outlet Captain 餐飲部各營業(yè)部門領班 Famp。 Marketing(A1), 市場營銷總監(jiān)（A1）Director of Famp。Procedures程序1. There are 5 grades of Employees:員工級別有5種：. Senior Executive Committee SE高級行政人員. Department Head A AA級部門經(jīng)理. Department Head B BB級部門經(jīng)理. Senior Supervisor amp。如有任何變動，各部門都應解釋說明呈報審批。 Duty Roster 工作時間及排班HR12 Salary Administration 工資管理HR13 Leave 休假HR14 Overtime Compensation 加班補休HR15 Medical Benefits amp。 Consultation 醫(yī)療福利及就診程序HR16 Duty Meal in Staff Canteen 員工餐廳工作餐HR17 Grievance Procedure 員工投訴程序HR18 Disciplinary Procedure 紀律處分程序HR19 Employee Birthday Party 員工生日會HR20 Name Tag 名牌HR21 Grooming Standard 儀容儀表標準HR22 Compensation to Damages 破損賠償HR23 Working Injury 工傷HR24 Employee Notice 員工公告HR25 Staff Exit 員工通道HR26 Guest Room Experience 客房體驗程序HR27 Hotel Training Club 酒店培訓俱樂部HR28 Language Test amp。2. The manpower budgets shall then be studied by the Human Resources Director, after which all manpower budgets will be piled and submitted to the General Manager for approval.各部門的人員預算由人力資源部審核后報總經(jīng)理審批。 Supervisor SS高級主管amp。B(A1), 餐飲總監(jiān)（A1）Director of Engineering(A1), 工程總監(jiān)（A1）Deputy Financial Controller (A2) 財務副總監(jiān)（A2）Level “B1” Chief Accountant 總會計師Food amp。B Hostess 餐飲部領位 Butcher 肉案廚師 GSOReception 前臺接待PABX Operator 總機接線員 GSOLobby, Wele Officer 大堂門迎 Driver 司機 Bell Captain 行李房領班Level G2 (Basic manual duties across all work areas) 所有工作區(qū)域的基本工作職責Department Clerk, 各部門文員 Cashier 收銀員 Engineering Basic Skilled Worker 工程部普通技工 Staff Canteen Cook 員工餐廳廚師 Famp。Selections should be based on qualifications, experience and skill as specified in the approved personnel specifications.對人員的選擇應基于獲準的人員請雇單上所列各項資歷、經(jīng)驗及技能要求。人力資源總監(jiān)與部門總監(jiān)就其申請進行研究后，作出必要說明轉交財務總監(jiān)及總經(jīng)理審批。If found suitable, the Human Resources Department shall arrange the applicant for a second interview by the Department Head concerned with the pleted Interview Evaluation form, resume, references and other relevant documents.如認為適合，人力資源部將安排申請人與相關部門經(jīng)理進行復試，同時附上已填寫的面試評估表、簡歷、相關證明及其他文件。 Beverage Outlet Managers 餐飲營業(yè)部門副經(jīng)理 Catering Manager 宴會經(jīng)理Executive Chef 行政總廚Chinese Executive Chef 中廚廚師長Assistant Front Office Manager 前廳副經(jīng)理Front Office Supervisor 前廳主管Assistant Managers 大堂經(jīng)理Guest Service Managers 客戶服務經(jīng)理Club Floor Manager 行政樓層經(jīng)理Reservations Manager 預定經(jīng)理PABX Supervisor 總機主管Chief Concierge 禮賓部經(jīng)理Executive Housekeeper 行政管家Assistant Executive Housekeeper 行政副管家Security Manager 保安部經(jīng)理 Completed Employment Application Forms with the Interview Evaluation form must be returned to Human Resources along with other documents in a sealed confidential envelop for necessary follow up action. In case the applicant is interviewed and accepted by a representative of the requesting Department Head, the candidate’s application should route through the responsible Department Head/ Division Head for endorsement.完整的求職申請表及面試評估表連同其他材料須放入信封內(nèi)密封后送返人力資源部進行必要后續(xù)程序。 Human Resources Department shall arrange to notify the applicant orally the position offered, the starting salary and mencement date and the Employment Notification will be issued to the confirmed applicants later. 人力資源部將口頭通知申請人所提供職位、起始工資、到職日期，隨后向已確認雇傭的申請人發(fā)出雇傭通知書。 and to issue uniforms, lockers to all employees on the mencement date. 嘉盛酒店政策規(guī)定：所有新員工在其入職當日，均需由人力資源部向其提供員工工號、工卡、名牌、工作描述、員工手冊及合同，同時發(fā)放制服及更衣柜鑰匙。工卡上印有根據(jù)員工所在部門及區(qū)域代碼按順序編制的工號。5. Employee Handbook/Job Description員工手冊/工作職責New Employee shall also be issued with Employee Handbook and relevant job description. The Human Resources Department has to outline to new Employees the most important issues contained in the Employee Handbook.. 每位新員工還將收到員工手冊及相關崗位工作職責。由人力資源部及保安部至少兩人定期對所有更衣柜進行檢查，確保更衣柜內(nèi)沒有存放食品、酒水或酒店客用品。B All EmployeesObjective目的To make new employee know the basic hotel knowledge and realize the hotel rules so to have a better start in the new working environment. 使新入職員工在上崗前掌握基