【正文】 Current issue in ? Communication barriers between women amp。 discuss worst case. Communication ? Messages conveyed through body movement,the intonations or emphasis we give to words,facial expressions,amp。 a receiver that result in the transference amp。Confusion。 2. Individualistic national culture。 Be a team player。 truthfulness。 Dm skills,interpersonal ? Allocating roles amp。 Don’t share responsibility for each other’s results ? TeamGroup whose individual efforts result in a performance that is greater than the sum of those individual inputs. working interdependently amp。 work group of cohesiveness ? Time spent together ? severity of initiation ? group size ? gender of member ? external threats ? previous successes on productivity ? Cohesiveness,performance norms ? (high,high),high。 responsibility ? effectiveness amp。 the like,doesn’t mean it will be low performing Class 7. Foundation of Group Behavior 167。 groups made up of 57 members do a good job of exercising the best elements of both small amp。(2)increasing the predictability of the behavior。 explaining the ? (1)formal leadership ? (2)rolesa set of expected behavior patterns attributed to someone occupying a given position in a social unit ? role identitycertain attitudes amp。 (5)a 2nd phase of inertia follows the transition。appears in response to the need for social contract ? Interest group Those working together to attain a specific objective with which each is concerned ? Friendship groupThose brought together because they share one or more mon characteristic Class 7. Foundation of Group Behavior 167。 Classifying 2 or more individuals,interacting amp。 (2) the 1st phase of group activity is one of inertia。 satisfaction behavior model External conditions imposed on the group Group member resources Group structure Group process Performance amp。 (2)critic events in the history。acquired by such characteristic as education,age,gender,skill,amp。 member satisfaction is moderated by task requirement ? the plexity amp。 ? disadvantages of groups: consuming。 Groupthift ? Groupthinkphenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action ? groupshiftA chance in decision risk between the group’s decision amp。 Teams vs. Groups how do we explain the current popularity of teams? outperforming individuals when the tasks require multiple skill, judgement, experience(better utilize employee talents)。 the work setting(Psolving). Quality Circles(Total Q P)Q control,C reduction, P planning,P design ? Selfmanagement teams: Group of 1015 people taking on responsibilities of their former supervisors(empower). Office of the Presidentcollectively assumes the role of the COO In managing internal operations ? CrossFunctional team: employees from about the same hierarchical level,but from different wok area ing together to acplish a task(coordination) Transnational Teamjointventure team 2. Drucker’s 3 types failure amp。 follow ? ControllerInspectors:check for details ? UpholderMaintainers:fight external battles ? ReporterAdvisers:seek full information ? Linker:coordinate amp。 LoyaltyWillingness to protect amp。 Maintain confidence。 Multiple interpretations。 Function The transference amp。 Communication fundamentals of Communication Downwardflow from one level of a group or anization to a lower lever upward flow to a higher lever lateraltaking place among members of the same group,among individuals at the same level,among any horizo