【正文】 ..................................................88 、客戶(hù)回訪 ..............................................................................................................................89 、風(fēng)險(xiǎn)控制 ..............................................................................................................................90 、客戶(hù)授信記錄 ......................................................................................................................90 、簽收材料統(tǒng)計(jì) ......................................................................................................................90 、擔(dān)保人信息 ..........................................................................................................................91 、質(zhì)押物信息 ..........................................................................................................................91 、抵押物信息 ..........................................................................................................................92 、其他擔(dān)保信息 ......................................................................................................................92 、貸款機(jī)構(gòu) ..............................................................................................................................93 、保險(xiǎn)信息 ............................................................................................................................94 、業(yè)務(wù)關(guān)聯(lián) 查詢(xún) ....................................................................................................................95 、典型案例 ............................................................................................................................95 市場(chǎng)管理 .........................................................................................................................................96 客戶(hù)資料 .................................................................................................................................96 客戶(hù)拜訪 .................................................................................................................................99 客戶(hù)資料統(tǒng)計(jì) ...................................................................................................................... 100 客戶(hù)拜訪統(tǒng)計(jì) ...................................................................................................................... 102 拜訪曲線設(shè)置 ...................................................................................................................... 102 、日常辦公 ................................................................................................................................... 104 、基本日常辦公 ................................................................................................................... 104 、短信中心 ........................................................................................................................... 105 （業(yè)務(wù)管理系統(tǒng)短信中心模塊） .....................................105 （恒生短信中心） ....................................................... 112 、 OA 辦公系統(tǒng) .......................................................................................................................114 、在線客服系統(tǒng) ....................................................................................................................114 、其他 ................................................................................................................................... 120 第十三章 業(yè)務(wù)統(tǒng)計(jì) .................................................................................................................................. 121 、報(bào)表用途 ................................................................................................................................... 122 、貸款受理統(tǒng)計(jì) ................................................................................................................... 122 、 承貸記錄統(tǒng)計(jì) ................................................................................................................... 123 、在貸記錄統(tǒng)計(jì) ................................................................................................................... 124 、貸款結(jié)清統(tǒng)計(jì) ................................................................................................................... 125 、終止記錄統(tǒng)計(jì) ................................................................................................................... 125 、續(xù)貸記錄統(tǒng)計(jì) ................................................................................................................... 126 、放款記錄統(tǒng)計(jì) ................................................................................................................... 127 、展期記錄統(tǒng)計(jì) ................................................................................................................... 127 貸款合同統(tǒng)計(jì) ..................................................................................................................... 128 、貸款綜合統(tǒng)計(jì) ................................................................................................................. 129 、待還款統(tǒng)計(jì) ..................................................................................................................... 129 、貸款到期統(tǒng)計(jì) ................................................................................................................. 130 、貸款逾期統(tǒng)計(jì) ................................................................................................................. 130 、貸款還款統(tǒng)計(jì) ................................................................................................................. 131 、擔(dān)保措施統(tǒng)計(jì) ................................................................................................................. 132 逾期催收統(tǒng)計(jì) ................................................................................................................... 132 貸后監(jiān)管統(tǒng)計(jì) ................................................................................................................... 133 貸款評(píng)審統(tǒng)計(jì) ..............................