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S departments/staff (if they exist) lack project experience. Often, panies have limited process management knowledge, and BPR is seldom conducted. Chinese management style, informal planning and process modeling, highly interdependent social and organizational relationships, and attitudes towards organizational change all limit process innovation efforts. Most panies have limited knowledge of international business practice. Language is also an important concern. Mandarin is the official language and spoken by most Chinese, whereas English is used by MNCs. The language causes munication barriers between Chinese users and international ERP vendors. Furthermore, high economic growth built on a weak base has lead to diverse business practices and cross industry enterprise structure. Owing to these reasons, major ERP customers in China are limited to global MNC corporations. Some large stateowned organizations are potential ERP users but they are haunted by high costs. Small and middlesized enterprises are virtually excluded out of this market. India India has also achieved significant economic growth in recent years. Its IT industry growth is quite admirable. India is the largest developing country base for global software outsourcing. Moreover, global software outsourcing continues to grow rapidly, with over US$ billion in contracts from developing countries in 2020. India also owns the best software engineers in the world. Because English is the official business language, its IT staff can municate effectively with counterparts in the world. However, IT diffusion and implementation lags far behind, and ERP growth in India has been quite slow except in recent years. While the country boasts of decades of manufacturing, availability of skilled workers, English as the business language, and the first MRPII/ERP systems introduced over a decade ago, yet the ERP peration is estimated at a piddling 6 percent. Even this rate was achieved after a 75 percent growth in the last two years. According to one estimate, this market was expected to be only around US$10 million by year 2020 (Erry, 1998). Characteristics of ERP implementation in developing countries Several factors were significant in ERP implementation in developing countries. Among national/environmental factors, current economic status and economic growth, infrastructure, and government regulations fundamentally impact on IT adoption and ERP peration. In infrastructure such as transportation, telemunications, Inter and intra, mobile telemunications, and public database systems, developing countries obviously have a poor record and suffer from the consequences. ERP is not a standalone system and has to work in an integrated environment to gain maximum value. However, infrastructure alone cannot boost ERP adoption: other factors such as governmental policy encouraging foreign investment and fair petition are also essential. From an organizational and internal perspective, low IT maturity, small firm size, and lack of process management and BPR experience hamper ERP adoption. Enterprises monly lack MIS longterm strategy and project experience. As a re