【正文】 ........................................................ 11 組織結(jié)構(gòu) ................................................................................................................ 12 基礎(chǔ)設(shè)施 ................................................................................................................ 13 工作環(huán)境 ................................................................................................................ 13 顧客 ........................................................................................................................ 13 供方 ........................................................................................................................ 13 相關(guān)方 .................................................................................................................... 14 合同 ........................................................................................................................ 15 4 “過(guò)程與產(chǎn)品”相關(guān)術(shù)語(yǔ) .............................................................................................. 16 過(guò)程 ........................................................................................................................ 16 產(chǎn)品 ........................................................................................................................ 18 項(xiàng)目 ........................................................................................................................ 21 設(shè)計(jì)與開發(fā) ............................................................................................................ 21 質(zhì)量管理術(shù)語(yǔ)匯編 2 / 61 程序 ........................................................................................................................ 26 5 “特性”相關(guān)的術(shù)語(yǔ) ...................................................................................................... 28 特性 ........................................................................................................................ 28 質(zhì)量特性 ................................................................................................................ 28 可信性 .................................................................................................................... 29 可追溯性 ................................................................................................................ 29 6 “合格”（符合）相關(guān)的術(shù)語(yǔ) ........................................................................................ 30 合格（符合） ........................................................................................................ 30 不合格（不符合） ................................................................................................ 30 缺陷 ........................................................................................................................ 30 預(yù)防措施 ................................................................................................................ 31 糾正措施 ................................................................................................................ 31 糾正 ........................................................................................................................ 32 返工 ........................................................................................................................ 32 降級(jí) ........................................................................................................................ 32 返修 ........................................................................................................................ 32 報(bào)廢 ........................................................................................................................ 33 讓步 ........................................................................................................................ 33 偏離許可 ................................................................................................................ 33 放行 ........................................................................................................................ 34 7 “文件”相關(guān)的術(shù)語(yǔ) ...................................................................................................... 35 信息 ........................................................................................................................ 35 文件 ........................................................................................................................ 35 規(guī)范 ........................................................................................................................ 35 質(zhì)量手冊(cè) ................................................................................................................ 36 質(zhì)量計(jì)劃 ................................................................................................................ 37 記錄 ........................................................................................................................ 38 8 “檢查”相關(guān)的術(shù)語(yǔ) ...................................................................................................... 40 客觀證據(jù) ................................................................................................................ 40 檢驗(yàn) ........................................................................................................................ 40 試驗(yàn) ........................................................................................................................ 41 驗(yàn)證 ........................................................................................................................ 42 確認(rèn) ........................................................................................................................ 43 鑒定過(guò)程 ................................................................................................................ 44 評(píng)審 ....................................................................