【正文】 六、清潔工領(lǐng)班職務(wù)說(shuō)明書(shū) ....................................................................................... 12 七、滅四害領(lǐng)班職務(wù)說(shuō)明書(shū) ....................................................................................... 14 八、板房領(lǐng)班職務(wù)說(shuō)明書(shū) ........................................................................................... 16 九、文員職務(wù)說(shuō)明書(shū) ................................................................................................... 17 十、倉(cāng)庫(kù)管理員職務(wù)說(shuō)明書(shū) ....................................................................................... 19 十一、鑰匙管理員職務(wù)說(shuō)明書(shū) ................................................................................... 20 十二、派報(bào)員職務(wù)說(shuō)明書(shū) ........................................................................................... 20 十三、司機(jī)職務(wù)說(shuō)明書(shū) ............................................................................................... 22 十四、搬運(yùn)工職務(wù)說(shuō)明書(shū) ........................................................................................... 23 十五、清潔工職務(wù)說(shuō)明書(shū) ........................................................................................... 24 《 2021 版 房地產(chǎn)營(yíng)銷策劃大全》移動(dòng)硬盤(pán)版！策劃人士必備資料庫(kù)！貨 到驗(yàn)貨后付款 房策網(wǎng) 海量房地產(chǎn)資料免費(fèi)下載 075583513598 :69031789 2 十六、板房服務(wù)員職務(wù)說(shuō)明書(shū) ...................................................................................26 十七、滅四害員職務(wù)說(shuō)明書(shū) .......................................................................................27 第三節(jié) 操作規(guī)程 .............................. 29 一、總管 .......................................................................................................................29 二、副總管 ...................................................................................................................35 三、助理 .......................................................................................................................37 四、主管 .......................................................................................................................38 五、辦公室領(lǐng)班 ...........................................................................................................42 六、清潔工領(lǐng)班 ...........................................................................................................44 七、滅四害領(lǐng)班 ...........................................................................................................49 八、板房領(lǐng)班 ...............................................................................................................52 九、文員 .......................................................................................................................54 十、倉(cāng)庫(kù)管理員 ...........................................................................................................59 十一、鑰匙管理員 .......................................................................................................61 十二、派報(bào)員 ...............................................................................................................62 十三、司機(jī) ...................................................................................................................63 十四、搬運(yùn)工 ...............................................................................................................65 十五、清潔工 ...............................................................................................................66 十六、板 房服務(wù)員 .......................................................................................................82 十七、滅四害員 ...........................................................................................................86 第四節(jié) 規(guī)章制度 .............................. 90 一、總管、副總管 .......................................................................................................90 二、主管管理制度 .......................................................................................................90 三、領(lǐng)班管理制度 .......................................................................................................91 四、板房服務(wù)員管理制度 ...........................................................................................91 五、辦公室管理制度 ...................................................................................................92 六、倉(cāng)庫(kù)管理制度 .......................................................................................................93 七、鑰匙管理制度 .......................................................................................................93 八、運(yùn)輸組管理制 度 ...................................................................................................93 目 錄 3 3 九、滅四害管理制度 ................................................................................................... 94 十、員工管理制度 ....................................................................................................... 95 十一、倉(cāng)庫(kù)領(lǐng)料管理與申購(gòu)制度 ............................................................................... 97 十二、倉(cāng)庫(kù)安全管理制度 ........................................................................................... 98 附 件 ..................................... 101 附表一 ......................................................................................................................... 101 碧桂園家政部顧客滿意度調(diào)查表 ......................................................................... 101 附表二 ......................................................................................................................... 102 回訪記錄表 ............................................................................................................. 102 附表三 ......................................................................................................................... 103 家政部室內(nèi)清潔標(biāo)準(zhǔn) ............................................................................................. 103 附表四 ......................................................................................................................... 104 家政部室外清潔標(biāo)準(zhǔn) ....................................................