【正文】 檢查標(biāo)準(zhǔn)。 美容顧問應(yīng)熟練掌握會(huì)所所有美容項(xiàng)目的單價(jià)、用途、操作流程及不同的折扣點(diǎn)；熟練掌握會(huì)所所有美容項(xiàng)目的單價(jià)、成分、使用方法及折扣點(diǎn)。職責(zé)八 職責(zé)表述：業(yè)務(wù)培訓(xùn) 工作任務(wù) 美容顧問應(yīng)參加會(huì)所組織的各種業(yè)務(wù)培訓(xùn)。當(dāng)有顧客進(jìn)店咨詢時(shí)，應(yīng)詳細(xì)介紹此促銷方案及優(yōu)惠政策。職責(zé)六 職責(zé)表述：客戶電話拜訪 工作任務(wù) 新開卡顧客在做完項(xiàng)目?jī)商靸?nèi)，美容項(xiàng)目應(yīng)主動(dòng)電話回訪，并做好記錄。檔案管理要按照卡別、姓名、開卡時(shí)間分別進(jìn)行管理，SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 以便使用及拿取時(shí)更方便、快捷。如不能及時(shí)解決的，記錄后反饋給直接領(lǐng)導(dǎo)并做好跟進(jìn)工作。美容顧問在咨詢后，應(yīng)為顧客出臺(tái)治療方案，選擇適合產(chǎn)品，在顧客同意的前提下，達(dá)成銷售目 的。美容顧問引導(dǎo)客戶落座后，應(yīng)為客戶及時(shí)準(zhǔn)備美容茶。 SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 美容院管理專用 美容顧問職務(wù)說明 美容院管理專用 本職： 新老顧客咨詢，顧客檔案管理，會(huì)員卡、療程、產(chǎn)品的銷售，美容師的管理。個(gè)人素質(zhì) 五官端正、口齒伶俐、具備一定的營(yíng)銷能力和溝通能力。培訓(xùn)經(jīng)歷 美容師高級(jí)勞動(dòng)資格認(rèn)證或相當(dāng)于高級(jí)美容師資格。 保守美容院運(yùn)作機(jī)密，嚴(yán)禁外傳。職責(zé)二 職責(zé)表述：療程操作 工作任務(wù) 按美容會(huì)所的工作流程為客人服務(wù)職責(zé)三 職責(zé)表述：工作環(huán)境清掃 工作任務(wù) 保證用具的干凈與消毒，愛護(hù)公共財(cái)物。 5 美容師的手法只掌握一種是不夠的，安撫式與點(diǎn)壓式至少一樣會(huì)一種，這樣顧客不會(huì)對(duì)你的手法感到無味。 2 店內(nèi)尤其是前臺(tái)的裝飾要周期性的更換。SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 目光盯著新顧客 形成原因 :先看下面一組調(diào)查報(bào)告 :顧客選擇美容院的條件是 (1)從技術(shù)上加以考慮的顧客占 32%,技術(shù)包括顧客對(duì)效果的要求 .(2)把服務(wù)作為首要考慮因素的顧客占 41%.(3)把環(huán)境作為首要考慮因素的顧客占 10%.（ 4)把名氣作為首要考慮因素的顧客占 11%.龐大的廣告聲勢(shì)確實(shí)可以招來顧客 ,可是顧客來了之后我們的問題與不足也隨之暴露 ,美容院的客人從前門進(jìn) ,然后又從后門出 .流失后的顧客帶著一些負(fù)面的影響 ,做起了口碑宣傳 .如果你的美容院處于大城市的商圈內(nèi) ,那么負(fù)面的口碑宣傳對(duì)美容院影響不是很大 ,因?yàn)轭櫩?多的是 ,總會(huì)有滿意的顧客會(huì)來 .但是如果你的美容院在小區(qū)內(nèi)或者中小城市 ,好的口碑效