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...........................................................................................................I第 1 章 緒論 .............................................................................................................1 研究的背景、目的及意義 ..............................................................................1 國(guó)內(nèi)外績(jī)效考核研究現(xiàn)狀 ..............................................................................2 國(guó)外發(fā)展現(xiàn)狀 ..........................................................................................2 國(guó)內(nèi)發(fā)展現(xiàn)狀 ..........................................................................................3 研究的方法 ......................................................................................................3 論文的總體思路及框架 ..................................................................................4 論文總體思路 ..........................................................................................4 論文總體框架 ..........................................................................................4第 2 章 績(jī)效考核的相關(guān)理論 .................................................................................6 人力資源管理的體系 ......................................................................................6 人力資源管理的概念 ..............................................................................6 人力資源管理體系的構(gòu)成 ......................................................................6 績(jī)效考核的概念 ..............................................................................................7 績(jī)效考核的原則 ..............................................................................................7 績(jī)效考核的方法 ..............................................................................................9第 3 章 大中型制造企業(yè)績(jī)效考核的現(xiàn)狀分析 ...................................................11 國(guó)內(nèi)企業(yè)績(jī)效考核的現(xiàn)狀 ............................................................................11 大慶東昊有限公司績(jī)效考核的現(xiàn)狀 ............................................................12 公司的概況及其績(jī)效考核制度 ............................................................12 該企業(yè)績(jī)效考核中存在的問(wèn)題 ............................................................13第 4 章 績(jī)效考核體系的制定 ...............................................................................16 績(jī)效考核體系的建立 ....................................................................................16 績(jī)效考核指標(biāo)的設(shè)計(jì) ....................................................................................17 績(jī)效考核指標(biāo)的設(shè)計(jì)原則 ....................................................................17 制定考核指標(biāo)的步驟 ............................................................................18 考核指標(biāo)權(quán)重的制定 ............................................................................19 崗位考核指標(biāo)的制定 ....................................................................................22 業(yè)績(jī)考核指標(biāo)的設(shè)計(jì) ............................................................................22 行為考核指標(biāo)的設(shè)計(jì) ............................................................................27 溝通與激勵(lì) ....................................................................................................28 良好的溝通 ............................................................................................28 有效的激勵(lì)制度 ....................................................................................29 建立有效的監(jiān)察團(tuán)體 ....................................................................................31第 5 章 績(jī)效考核體系的評(píng)價(jià) ...............................................................................33 考核效果評(píng)估的方法 ....................................................................................33 如何推動(dòng)該體系執(zhí)行 ....................................................................................33 執(zhí)行的保障措施 ............................................................................................34結(jié)論 ...........................................................................................................................36致謝 ...........................................................................................................................37參考文獻(xiàn) ...................................................................................................................38CONTENTSABSTRACT...............................................................................................................IIChapter1 Introduction ...........................................................................................1 The background, purpose and significance of research ..................................1 Evaluation of the performance of domestic situation......................................2 The development of overseas ...................................................................2 The development status of domestic.........................................................3 The research method .......................................................................................3 The general idea and framework of the paper.................................................4 The general idea........................................................................................4 The overall framework of the paper .........................................................4Chapter2 Performance appraisal theories ...........................................................6 Human resources management system ...........................................................6 The concept of human resources management .........................................6 Human resource management system.......................................................6 The concept of performance appraisal .............................................................7 The principle of performance appraisal ...........................................................7 The method of performance appraisal..............................................................9Chapter3 Analysis of the current situation of la