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them from damage, loss and deterioration. Quality records will also be stored and clearly located in such a manner as to facilitate easy retrieval of information.REF: Control of Quality/ Environmental Records Internal Quality AuditsInternal audits will be carried out in accordance with Company procedures and will be conducted for any of the following reasons:(i) On a scheduled basis.(ii) As a result of a customer plaint (part or full audit)(iii) As a result of the need for new procedures to acmodate new business situations.(iv) Unscheduled Audits as requested by the Operations Director or Management Representative.(v) Followup audits (part or full audits) will take place in order to establish the effectiveness of relevant audit related Corrective Action Requests previously management of internal audits will be the responsibility of the Management Representative, who will also be responsible for ensuring that any necessary corrective actions are satisfactorily implemented and closed out in the relevant department by the declared deadline date.Internal audits will be carried out as laid down in the internal audit schedule by trained personnel having no direct involvement with the department, section or function being internally audited. If for any reason an audit cannot be pleted as scheduled, the Management Representative will reschedule as required.REF: Internal Audits Control of NonConforming ProductsAll nonconforming products will be clearly identified with the relevant identification label, or held in clearly identified areas and removed from normal production or storage areas to await a disposal decision.Where products are thought to be marginally suspect, and reinspection or retesting required, they will be clearly identified as such and only released for use subject to passing the retesting stage and a suitable end use identified. Where products are found to be outside specification, they may be reworked in accordance with relevant procedures, or concession sought from the customer. Corrective and Peventitive actions will be implemented where necessary to determine the root cause of the nonconformance.Nonconforming products detected at the goods inward stage will be rejected, and the question of disposal discussed with the supplier. The supplier will be advised of the rejection by the Purchasing Department.REF:Control of NonConforming Products , 4b and 4c Corrective ActionCorrective action will be raised as a result of nonconformances identified during internal audits, when suppliers provide defective materials or services, when customers have cause to plain or following inprogress/ final inspection. Corrective action requests may also be raised