【正文】
site earnings, such as type of emerce website. With the development of emerce, the phone is not only a munication tool, has bee a more important means of marketing, business development. So that enterprises in the war on the work must be prepared, and if you want to do this, the promotion is necessary. This article will tell you how to effectively guide customers, in a telephone interview for the information you want, realize sales tips. Keywords: Website promotion, B2b website, Marketing planning, Telephone marketing 河北慧聰電子商務(wù)有限公司電話銷售流程設(shè)計方案 3 目錄 一、關(guān)于 河北慧聰網(wǎng)簡介 ....................................... 4 (一) 戰(zhàn)略目標(biāo) ................................................. 4 (二) 產(chǎn)品服務(wù) ................................................. 4 二、 銷售流程對慧聰電話銷售的重要性 ............................. 5 三 、 概述河北慧聰網(wǎng)絡(luò)服務(wù)與優(yōu)勢 ................................ 5 (一) 網(wǎng)絡(luò)服務(wù)內(nèi)容 ............................................. 5 (二) 慧聰相對其他 B2B 網(wǎng)絡(luò)公司優(yōu)勢 ............................. 6 四、 網(wǎng)絡(luò)服務(wù)銷售精細(xì)化銷售流程設(shè)計 ............................. 7 (一) 電話銷售的關(guān)鍵成功因素 ................................... 7 (二) 了解客戶需求 ............................................. 8 ( 三 ) 確認(rèn)需求 ................................................. 9 ( 四 ) 產(chǎn)品介紹 ................................................. 9 ( 五 ) 異議處理 ................................................. 9 ( 六 ) 連帶銷售 ................................................. 9 ( 七 ) 簽約 ..................................................... 9 小結(jié): ..................................................... 10 參考文獻 ................................................... 11 后記: ..................................................... 12 河北慧聰電子商務(wù)有限公司電話銷售流程設(shè)計方案 4 一、關(guān)于