【正文】 郵區(qū)生產(chǎn)作業(yè)系統(tǒng)、郵運生產(chǎn)指揮調(diào)度系統(tǒng) 生產(chǎn)管理規(guī)范 1 目 錄 一、郵區(qū)中心局生產(chǎn)管理扁平化 ................................................................................... 1 （一）郵區(qū)中心局生產(chǎn)管理扁平化的背景和基本思路 .................................................... 1 1．背景 ........................................................................................................................ 1 2．基本思路 ................................................................................................................. 1 （二）郵區(qū)中心局生產(chǎn)管理架構(gòu) ................................................................................... 1 ............................................................................................................ 1 2．各生產(chǎn)管理層次的職能 ............................................................................................ 3 （三）郵區(qū)中心局生產(chǎn)管理模式 ................................................................................... 5 1．轉(zhuǎn)變管理方式 .......................................................................................................... 5 2．規(guī)范管理流程 .......................................................................................................... 6 3．建立和完善基礎(chǔ)管理制度 ........................................................................................ 7 二、生產(chǎn)指揮調(diào)度中心管理規(guī)范 ................................................................................... 7 （一）生產(chǎn)系統(tǒng)管理規(guī)范 .............................................................................................. 7 1．基礎(chǔ)數(shù)據(jù)的管理 ...................................................................................................... 7 2．計劃管理 ................................................................................................................. 9 3．堆位設(shè)置管理 ........................................................................................................ 10 4．其它設(shè)置管理 .........................................................................................................11 5．?dāng)?shù)據(jù)的上報和審批下發(fā)制度 ....................................................................................11 （二）生產(chǎn)調(diào)度管理規(guī)范 ............................................................................................ 12 1．調(diào)度指令制度 ........................................................................................................ 12 2．調(diào)度日常管理制度 ................................................................................................. 15 3．調(diào)度信息上報制度 ................................................................................................. 19 （三）郵政車輛與設(shè)備管理規(guī)范 ................................................................................. 25 1．管理職責(zé) ............................................................................................................... 25 2．管理規(guī)范 ............................................................................................................... 26 （四） 郵件容器管理 ................................................................................................... 26 （五）業(yè)務(wù)檔案管理規(guī)范 ............................................................................................ 27 1．檔案管理規(guī)范 ........................................................................................................ 28 2．查驗處理規(guī)范 ........................................................................................................ 29 3．無著郵件的處理 .................................................................................................... 37 4．補償郵件的處理 .................................................................................................... 37 （六）業(yè)務(wù)視察工作規(guī)范 ............................................................................................ 37 1．基本職責(zé) ............................................................................................................... 37 2．郵政視檢人員的權(quán)限 ............................................................................................. 38 3．郵政業(yè)務(wù)視檢工作制度 .......................................................................................... 39 （七）生產(chǎn)質(zhì)量管理規(guī)范 ............................................................................................ 40 1．設(shè)置質(zhì)量指標(biāo)的原則 ............................................................................................. 40 2．通信質(zhì)量指標(biāo)體系 ................................................................................................. 41 3．通信質(zhì)量指標(biāo)解釋 ................................................................................................. 42 4．生產(chǎn)質(zhì)量管理制度 ................................................................................................. 53 三、基層生產(chǎn)部門管理規(guī)范 ........................................................................................ 55 （一）現(xiàn)場管理規(guī)范 ................................................................................................... 55 2 1．“ 6S”管理的內(nèi)涵 ................................................................................................... 55 2．生產(chǎn)作業(yè)現(xiàn)場定置定位管理規(guī)范 ............................................................................ 57 3．生產(chǎn)作業(yè)現(xiàn)場封閉管理規(guī)范 ................................................................................... 60 4． 6S管理考核 .......................................................................................................... 60 （二）質(zhì)量監(jiān)督檢查規(guī)范 ............................................................................................ 62 1．設(shè)置質(zhì)量監(jiān)督崗 .................................................................................................... 62 2．質(zhì)量監(jiān)督檢查的內(nèi)容 ............................................................................................. 62 3．質(zhì)量監(jiān)督檢查的方式 ............................................................................................. 64 （三）班組管理規(guī)范 ................................................................................................... 64 1．建立健全班組各項制度 ......................................................................................