電話禮儀培訓(xùn)課程(ppt39頁(yè))(已修改)
2025-01-28 13:32 本頁(yè)面
【正文】 A good beginning is half done . Grentech 電話禮儀A good beginning is half done . Grentech Do you know whyA good beginning is half done . Grentech 煩人的電話讓她崩潰A good beginning is half done . Grentech 電話 =訂單？！A good beginning is half done . Grentech 良好的修養(yǎng)和禮儀，讓別人賞心悅目令自己心曠神怡A good beginning is half done . Grentech 代言人沒(méi)那么好當(dāng)A good beginning is half done . Grentech ? 平復(fù)情 緒? 準(zhǔn) 備 工具 ?調(diào) 整姿 勢(shì)? 把握接聽(tīng) 時(shí) 機(jī) ?問(wèn) 候 ? 確定來(lái) 電 者身份 ?傾 聽(tīng)來(lái) 電 目的 ?記錄 重點(diǎn) ? 交流 應(yīng)對(duì) ? 復(fù) 誦 要點(diǎn) ? 致謝祝福? 掛斷 電話 準(zhǔn) 備電話進(jìn) 行中結(jié)束電話0102 03CLICK TO EDIT TITLE STYLE電話三部曲A good beginning is half done . Grentech 準(zhǔn)備先處理心情再處理事情平復(fù)情緒A good beginning is half done . Grentech 準(zhǔn)備工具 —— 高效率的辦公環(huán)境筆和筆記本放在觸手可及的地方A good beginning is half done . Grentech 坐姿同樣重要！A good beginning is half done . Grentech 你準(zhǔn)備好了嗎？A good beginning is half done . Grentech CONTENTS問(wèn)候電話進(jìn)行時(shí)確定來(lái)電者身份傾聽(tīng)來(lái)電目的交流應(yīng)對(duì)記錄重點(diǎn)A good beginning is half done . Grentech
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