【正文】 Chapter 3 – Organizational Culture and Environment: The ConstraintsTrue/False QuestionsA MANAGER’S DILEMMA1. According to the information presented in “A Manager’s Dilemma,” the training programs were well planned and integrated across all business units. False (moderate)THE MANAGER: OMNIPOTENT OR SYMBOLIC2. In the symbolic view of management, managers are seen as directly responsible for an organization39。s success or failure. False (easy)3. The current dominant assumption in management theory suggests managers are omnipotent. True (moderate)4. The view of managers as omnipotent is consistent with the stereotypical picture of the takecharge business executive who can overe any obstacle in carrying out the organization’s objectives. True (moderate)5. The symbolic view of managerial impact is useful in explaining the high turnover among college and professional sports coaches, who can be considered the “managers” of their teams. False (difficult)6. The view that a college football team had a losing season due to the failure of key players to obtain sufficient school grades represents the symbolic view of management. True (moderate)7. In the omnipotent view of management, much of an organization39。s success or failure is due to forces outside management39。s control. False (easy)8. If an organization subscribes to the symbolic view of managers, it is unreasonable to expect managers to have a significant effect on the organization39。s performance. True (easy)9. A manager39。s role in the omnipotent view of management is to create meaning out of randomness, confusion, and ambiguity. False (moderate)THE ORGANIZATION’S CULTURE10. An organizational culture refers to a system of shared meaning. True (moderate)11. The organizational culture is a system of shared meaning held by members that distinguishes the organization from other organizations. True (moderate)12. Organizational culture is a perception, not reality. True (moderate)13. Presently, there is no method for analyzing or assessing organizational culture. False (moderate)14. Strong cultures have more influence on employees than weak ones. True (moderate)15. An increasing body of evidence suggests that strong cultures are associated with high organizational performance. True (easy)16. Compensation in mentioned in the text as a dimension of organizational culture. False (moderate)17. Most organizations have very weak cultures. False (moderate)18. An organization39。s founder has little influence on its culture. False (moderate)19. Rituals are repetitive sequences of activities that express and reinforce the key values of an organization. True (moderate)20. Organizational stories typically contain a narrative of significant events or people. True (moderate)21. A good example of an organizational story is the process college faculty members go through in their quest for tenure. False (moderate)22. Employee stock option is mentioned in the text as an example of a material symbol. False (moderate)23. The link between values and managerial behavior is fairly straightforward. True (moderate)THE ENVIRONMENT24. The part of the environment directly related to achievement of an organization39。s goals is the specific environment. True (moderate)25. The general environment refers to everything inside the organization. False (easy)26. Environmental uncertainty can be divided into two dimensions: degree of trust and degree of integration. False (difficult)27. Because certainty is a threat to an organization39。s effectiveness, managers try to minimize it. False (easy)28. The term suppliers include providers of financial and labor inputs. True (moderate)29. To a national network such as NBC, your home VCR is considered a petitor. True (moderate)30. Ralph Nader39。s Center for Responsive Law is considered a pressure group that managers must deal with. True (moderate)31. Industry conditions is an example of an organization’s general environment. False (moderate)32. The Civil Rights Act of 1964 made jobs accessible to people with disabilities. False (moderate)33. The Americans with Disabilities Act grants 12 weeks of unpaid leave to employees for birth or adoption of a child. False (moderate)34. Economic conditions are part of the organization39。s specific environment. False (moderate)MANAGING WORKFORCE DIVERSITY35. Based on the data presented in “Managing Workforce Diversity,” federal mandate is the number one factor driving diversity efforts by organizations.False (moderate)MultipleChoice QuestionsA MANAGER’S DILEMMA36. According to the information presented in “A Manager’s Dilemma,” Vancouver is a city where the environment is fairly stable and the relationship among stakeholders is critically important. Which of the following approaches to managing stakeholder relationships should Catherine Deslauriers, the city of Vancouver’s staff and organizational development coordinator, pursue?a. Stakeholder partnershipsb. Boundary spanningc. Stakeholder management (difficult)d. Scanning and monitoring the environmentTHE MANAGER: OMNIPOTENT OR SYMBOLIC37. What are the two views of managerial impact on the success or failure of the organization? a. Omnipotent and symbolic (moderate) b. Omnipotent and reflective c. Symbolic and interactive d. Reflective and interactive e. Dynamic and static38. What view suggests that managers are directly responsible for an organization39。s success or failure? a. Symbolic view of management b. Autocratic view of management c. Omnipotent view of management (moderate) d. Linear view of management e. Quality view of management39. According to which of the following views of managerial impact is it external forces, not management that determines outes?