【正文】 organizations should consider to reinforce employee behaviors that exemplify inclusiveness EXCEPT:a. encourage individuals to value and defend diverse views.b. create traditions and ceremonies that celebrate diversity.c. encourage employees to view diversity as an organizational liability. (moderate)d. reward appropriate “heroes” and “heroines” who accept and promote inclusiveness.e. municate formally and informally about employees who champion diversity issues.MANAGING IN AN EBUSINESS WORLD101. According to “Managing in an Ebusiness World,” which of the following is not mentioned as a critical external environment issue facing managers in an ebusiness world?a. Customersb. Suppliersc. Competitorsd. Government (moderate)102. The ______________ environment of an organization was mentioned as the critical external environment issue facing managers in an ebusiness world according to “Managing in an Ebusiness World.”a. generalb. specific (moderate)c. secondaryd. forwarde. reverse103. According to “Managing in an Ebusiness World,” which of the following panies is recognized as the world’s largest Webbased provider?a. Yahoob. Hotmail (moderate)c. Microsoftd. America Onlinee. 104. According to “Managing in an Ebusiness World,” many analysts believe that ______________ transactions are likely to bee the most important applications of ebusiness models.a. businesstoconsumerb. consumertoconsumerc. consumertobusinessd. businesstobusiness (moderate)105. Which of the following is not mentioned in “Managing in an Ebusiness World” as a pany that participated in the creation of an Internet market called “?”a. General Motors (moderate)b. Nortel Networksc. IBMd. Matsushita Electric IndustrialScenarios and QuestionsTHE ORGANIZATION’S CULTURECorporate Takeover (Scenario)Todd works for SeaLan Tech, an environmental consulting firm that has just been purchased by Zerex, Inc., a biomedical research organization. Based on his early encounters with the new upper management from Zerex, he feels that SeaLan is a lowerkey, friendlier organization. He is concerned that the new pany will eliminate this pany’s old culture, and he does not like the prospects.106. If you were talking with Todd and asked him what the term culture meant, he would reply that, basically, it is a. the formal rules of an organization. b. the nationality of the workers in the pany. c. a system of shared meaning. (easy) d. a system that reflects diversity and respect for differences. e. the nonverbal behaviors in an organization.107. Todd is concerned with the degree to which managers focus on results or outes rather than techniques and processes used to achieve those outes. He is concerned with _____________. a. stability b. aggressiveness c. team orientation d. oute orientation (moderate) e. people orientation108. Todd notices that management is very concerned with the effects of outes on people within the organization. This is referred to as _____________. a. stability b. aggressiveness c. team orientation d. oute orientation e. people orientation (moderate)109. Todd is assessing the organization39。s general environment in the past quarter century? a. Global b. Economic c. Social d. Technological (moderate) e. Political91. The enhanced speed and quality of managerial decision making due to an integrated office system is an example of the impact of which general environmental factor? a. Global b. Social c. Political d. Economic e. Technological (moderate)92. Which of the following are the two dimensions of environmental uncertainty? a. Degree of change and degree of plexity (moderate) b. Degree of change and degree of volume c. Degree of plexity and degree of impact d. Degree of impact and degree of timing e. Degree of timing and degree of plexity93. Computer manufacturers operate in an environment that is best described as _____________. a. stable b. static c. dynamic (moderate) d. fixed e. open94. According to the text, the _______________ refers to the number of ponents in an organization’s environment and the extent of the knowledge that the organization has about those ponents. a. degree of stability b. openness c. plexity (moderate) d. change95. _______________ are any constituencies in the organization’s external environment that are affected by the organization’s decisions and actions.a. Stockholdersb. Baby boomersc. Stakeholders (moderate)d. Generation Xe. Generation Y96. The _______________ the stakeholder and the _______________ the environment, the more managers can rely on simply scanning and monitoring and environment for trends and forces that may be changing.a. less critical。s culture.51. The strength of culture is dependent on all but which of the following organizational factors? a. Size b. Industry (moderate) c. Age d. Turnover e. Original culture intensity52. Which of the following is NOT mentioned in the text as a dimension of organizational culture?a. Attention to detailb. People orientationc. Compensation (moderate)d. Aggressivenesse. Stability53. Sony Corporation’s focus on product innovation is an example of which of the following dimensions of organizational culture?a. Attention to detailb. People orientationc. Oute orientation (moderate)d. Aggressivenesse. Stability54. Organizations in which the key values are intensely held and widely shared have _____________ cultures. a. emerging b. aggressive c. weak d. strong (moderate) e. assertive55. Most organizations have ____________ cultures. a. very weak b. weak to moderate c. moderate d. moderate to strong (moderate) e. strong to very strong56. What is the original source of an organization39。s success or failure. False (easy)3. The current do