【正文】 1 7 Diamond Process 七顆鉆石流程 2 What is the 7 Diamond Process? 七顆鉆石的流程是什么？ The 7 Diamond Process is one of many tools that can be used in the problem solving process. 七顆鉆石流程是可以用來(lái)解決質(zhì)量問(wèn)題的工具之一。 This tool is used to investigate discrepancies discovered by the following: 它可以用來(lái)調(diào)查以下方面發(fā)現(xiàn)的差異 ? Global Customer Audit System (GCAS) 全球顧客評(píng)審 ? Yard Walk Audits 生產(chǎn)線上巡檢 ? Verification Stations 檢驗(yàn)工位 3 Purpose of the 7 Diamond Process 7顆鉆石流程的目的 ? The 7 Diamond Process is a structured way of assessing our manufacturing process to determine whether of not it has failed to meet the quality standard demanded by our customers. ?7顆鉆石流程 是一個(gè)構(gòu)建好的評(píng)價(jià)我們的制造流程是否滿足了顧客所要求的質(zhì)量標(biāo)準(zhǔn)的一個(gè)方法 4 7 Diamond Process 流程 Responsibility責(zé)任 Production 第一步 168。 1 Production 第二步 168。 2 Production 第三步 168。 3 Rel. Engineer/ SQA/Supplier 負(fù)責(zé)的 SQDE工程師 /供應(yīng)商 168。 4 Correct Process? 正確的工藝 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件質(zhì)量 Responsibility 責(zé)任 Process Control Managers 工藝控制負(fù)責(zé)人 168。 5a Is Engineering support required? 是否需要工程方面的支持 Problem Identified Begin Interrogation 問(wèn)題定義 (開(kāi)始調(diào)查 ) Responsibility 責(zé)任 QET PST (Lead) 168。 5b SMT RGM (Lead) 168。 6 Statistical Engineering (Red X Strategies) 統(tǒng)計(jì)工程 (紅 X方法 ) 168。 7 Will Process Change Resolve? 工藝更改能解決問(wèn)題嗎 Product Change Required? 產(chǎn)品更改需要嗎？ Hardy Perennial or Extremely Complex Problem 非常復(fù)雜的問(wèn)題 SQA Supplier Quality Assurance QET Quality Engineering Team PST Plant Support Team SMT Systems Management Team RGM Reliability Growth Management 5 Review of Responsibility 職責(zé)回顧 ? Diamonds 14 Production amp。 Reliability ?鉆石 14 生產(chǎn) amp?？煽啃? ? Filter 5a Process Control Manager (PCM) ?5a 過(guò)濾 工藝控制負(fù)責(zé)人 ? Diamond 5b7 Product Engineering ?鉆石 5b7 產(chǎn)品工程 6 Insert Sample Countermeasure Card Here 此處插入對(duì)策卡樣卡 7 7 Diamond Process Stages 流程的各步驟 Stages 1 amp。 2 of the process are used to determine if the Production anization is running the assembly process to design intent. 2步是用來(lái)確定生產(chǎn)部門(mén)運(yùn)行的裝配流程滿足設(shè)計(jì)內(nèi)容。 The initial investigation (Stage 1) is done where the defect was identified. 最初的調(diào)查 (第一步 )應(yīng)在發(fā)現(xiàn)缺陷的地方開(kāi)始 Stage 2 is only used when the investigation in Stage 1 determined that the cause of the problem was from an upstream source. 第 2步只能當(dāng)?shù)谝徊降恼{(diào)查 ,確定問(wèn)題是來(lái)源其他方面時(shí) ,才可開(kāi)始 If the process isn’t being managed to design intent, then it must be corrected and validated, prior to asking for Engineering assistance. 如果工藝沒(méi)有滿足設(shè)計(jì)內(nèi)容，當(dāng)需要工程方面的協(xié)助前，必須進(jìn)行糾正并要有效。 Engineering referral (Stage 3) occurs when the manufacturing process does meet design intent and the problem still exists. 當(dāng)制造過(guò)程滿足設(shè)計(jì)內(nèi)容并且問(wèn)題依然存在時(shí)，第 3步開(kāi)始。 8 168。 1 Correct Process正確的過(guò)程 ? Are the correct Best People Practice sheets posted? ?是否有正確的操作指導(dǎo)文件？ ? Are the Best People Practices being followed? ?是否執(zhí)行操作文件？ ? Is the operators Key Point Chart being followed? ?是否滿足關(guān)鍵操作點(diǎn)控制圖 ? Are the correct documents posted on the operation certification board? ?是否在操作示板上有正確的文件 ? Is the job being performed to the PAD’s? ?是否按照 PAD操作 ? Can any of these cause the problem?以下的問(wèn)題有可能產(chǎn)生問(wèn)題嗎？ Stages 1amp。2 Production Corrects 正確的生產(chǎn) Production 168。 2 Production 168。 3 Rel. Engineer/ SQA/Supplier 168。 4 Correct Process? 正確的工藝過(guò)程 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件的質(zhì)量 8 168。 1 Correct Process正確的過(guò)程 ? Has a mandatory sequence been identified? Is it being followed? ?是否強(qiáng)制的操作序列號(hào)已識(shí)別，是否執(zhí)行了 ? Is the job being done the same on both shifts? ?在各班次中操作工作是否一致 ? Does the operator understand what the product standards are? ?操作者是否理解產(chǎn)品標(biāo)準(zhǔn) ? Is it the regular operator? Has there been a lot of turnover on the job? ?是否為固定操作工？是否此操作有很多輪換人員 ? Has the operator been properly trained? ?操作者是否正確培訓(xùn)過(guò) ? Are the visual aids current? ?目前是否有目視化的輔助措施 ? Does the operator understand the quality outes of her/his job? ?操作者是否知道他 /她的崗位的產(chǎn)品的輸出質(zhì)量 ? Does the operator know how to municate when he/she has a problem? ?操作者是否知道當(dāng)他 /她的崗位出現(xiàn)質(zhì)量問(wèn)題時(shí)如何傳遞溝通信息？ Can any of these cause the problem?以下的問(wèn)題有可能產(chǎn)生問(wèn)題嗎？ Stages 1amp。2 Production Corrects 正確的生產(chǎn) Production 168。 2 Production 168。 3 Rel. Engineer/ SQA/Supplier 168。 4 Correct Process? 正確的工藝過(guò)程 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件質(zhì)量 9 ? Are the correct tools amp。 fixtures being used? (both shifts) ? 是否使用正確的工具 /夾具 (各班次 ) ? Are the tools set to the specified torque? ? 工具是否設(shè)置成規(guī)定的扭矩 ? Are they properly calibrated? ?是否進(jìn)行適當(dāng)?shù)男?zhǔn) ? Are both shifts using the same tool? ? 是否各班次用同樣的工具 ? Are the bits or sockets worn? ?是否螺絲刀或套筒已磨損 ? Has an extra air hose been attached to the tool? ? 是否在工具上有多余的空氣管 ? Is the tool tied to the Andon system? ?工具是否與暗燈相連 ? Has the tool been put on Bypass? ?是否工具被旁路 ? Do the tools amp。 fixtures have mutilation protection? ?是否工具 /夾具有損毀保護(hù) ? Has the workstation been error proofed? ? 工位是否有防錯(cuò)設(shè)施 ? Does the workstation layout allow the operator to work effectively? ? 是否工位的布置適合操作者有效的工作 ? Has the Preventive Maintenance been done? (check log) ? 是否進(jìn)行了預(yù)防性維修 (檢查表 ) ? Are tools functioning correctly? ? 工具功能是否正確 Stages 1amp。2 Production Corrects Production 168。 1 Production 168。 3 Rel. Engineer/ SQA/Supplier 168。 4 Correct Process? 正確的工藝過(guò)程 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件質(zhì)量 168。 2 Correct Tool正確的工具 Can any of these cause the problem? 10 ? Is the Parts Routing current? ?零件的路徑是否正確