【正文】 133 Section I： ISO 9000─ Bases Requirements Management Responsibility─ Element Quality The supplier’s management with executive responsibility shall define and document its policy for quality, including objectives for quality and its mitment to quality. The quality policy shall be relevant to the supplier’s anizational goals and the expectations and needs of its customers. The supplier shall ensure that this policy is understood, implemented and maintained at all levels of the anization. Responsibility and The responsibility, authority and the interrelation of personnel who manage, perform and verify work affecting quality shall be defined and documented, particularly for personnel who need the anizational freedom and authority to： a) initiate action to prevent the occurrence of any nonconformities relating to product, process and quality system； NOTE： It is remended that the personnel responsible for quality have the authority to stop production, if necessary to correct quality problems. b ) identify and record any problems relating to the produce, process and quality system； c) initiate, remend or provide solutions though designated channels； d) verify the implementation of solutions； e) control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected. f) represent the needs of the customer in internal functions in addressing QS9000 requirements( selection of special characteristics, setting quality objectives, training, corrective amp。 preventive actions, product design and development). The supplier shall identify resource requirements and provide adequate resources, including the assignment of trained personnel (see ).for management, performance of work and verification activities including internal quality audits. Management The supplier’s management with executive responsibility shall appoint a member of the supplier’s own management who, irrespective of other responsibilities, shall have defined authority for a) ensuring that a quality system is established, implemented and maintained in accordance with this international Standard, and b) reporting on the performance of the quality system to the supplier’s management for review and as a basis for improvement of the quality system. 管理責(zé)任─ 品質(zhì)政策─ 供貨商負(fù)經(jīng)營責(zé)任之管理階層應(yīng)界定并明文記載其對品質(zhì)所持之政策，包含品質(zhì)目標(biāo)與對品質(zhì)之承諾。該品質(zhì)政策必須相關(guān)于供貨商之組織目標(biāo)與顧客需求與期望。供貨商應(yīng)確保該組織內(nèi)之所有階層均了解、實施與維持此品質(zhì)政策。 組織─ 責(zé)任與授權(quán)─ 從事影響品質(zhì)之管理、執(zhí)行與驗證等工作人員均應(yīng)了以界定和明文記載其責(zé)任，授權(quán)與相互關(guān)系，尤其是那些需要組織賦予自由度和授權(quán)以從事下列活動之人員： a) 發(fā)起行動以預(yù)防任有關(guān)產(chǎn)品、流程、品質(zhì)系統(tǒng)不合格情事的發(fā)生； 備注： 建議負(fù)有品質(zhì)責(zé)任的人員，如需處理品 質(zhì)問題時，可被授予停止生產(chǎn)的權(quán)限。 b) 鑒定并記錄任何有關(guān)產(chǎn)品、流程及品質(zhì)系統(tǒng)的問題： c) 循既定管道發(fā)起、建議或提供解決 d) 驗證解決方案之執(zhí)行； e) 管制不合格產(chǎn)品被進(jìn)一步加工、交貨或安裝，直到缺點或不滿意情況被矯正為止。 f) 在內(nèi)部組織機(jī)能中代表顧客的需 求以對應(yīng)QS9000 的要求 (即管制特性的選擇，設(shè)定品質(zhì)目標(biāo)，訓(xùn)練，矯正與預(yù)防行動，產(chǎn)品設(shè)計與發(fā)展 )。 資源─ 供貨商應(yīng)鑒定資源的需求，并提供適當(dāng)資源包括指派經(jīng)訓(xùn)練的人員 (參閱 )以從事管理、執(zhí)行工作與包含內(nèi)部品質(zhì)稽核在內(nèi)的各項驗證活動 管理代表─ 供貨商負(fù)經(jīng)營責(zé)任之管理階層應(yīng)指派供貨商管理階層其中一員，明定其授權(quán)且不受其它職務(wù)責(zé)任影響以從事下列活動 a) 確保品質(zhì)系統(tǒng)依本國際標(biāo)準(zhǔn)建立、實施與維持，及 b) 將品質(zhì)系統(tǒng)的運作成效向供貨商管理階層報告以供其審查，并作為品質(zhì)系統(tǒng)改善 之依據(jù)。 233 NOTE 5： The responsibility of a management representative may also include liaison with external parties on matters relating to the supplier’s quality system. Organizational Interfaces – The supplier shall have systems in place to ensure management of appropriate activities during concept development through production to Advanced Product Quality Planning and Control Plan reference manual). The supplier shall use a multidisciplinary approach for decisionmaking and have the ability to municate necessary information and data in the customerprescribed format. NOTE： Typical functions to be included are: ? Engineering/Technical ? Manufacturing/Production ? Industrial Engineering ? Purchasing/Materials Management ? Quality/Reliability ? Cost Estimating ? Product Service ? Management Information Systems/Data Processing ? Packaging Engineering ? Tooling Engineering/Maintenance ? Marketing and Sales ? Subcontractors, as necessary Information to Management with responsibility and authority for corrective action shall be promptly informed of products or processes which bee nonpliant with specified requirements. Management Review – The supplier’s management with executive responsibility shall review the quality system at defined intervals sufficient to ensure its continuing suitability and effectiveness in satisfying the requirements of this international Standard and the supplier’s stated quality policy and objectives.(See ). Records of such reviews shall be maintained.(See ). Management Review – This Management Review requirement shall include all elements of the entire quality system, not only those specifically required in other elements (. ). NOTE： Management Review should be conducted with a multidisciplinary approach(see Glossary). Business Plan – The supplier shall utilize a formal, documented, prehensive business plan. this Business Plan shall be a controlled document. The content of the Business plan is not subject to third party audit. This plan may typically include as applicable： ? Marketrelated issues ? Financial Planning and cost ? Growth projections ? Plant/facilities plans ? Cost objectives ? Human resource development ? R amp。 D plans, projections, and projects with appropriate funding 備注 5： 管理代表的責(zé)任亦可包含就供貨商品質(zhì)系統(tǒng)有關(guān)事務(wù)與外界團(tuán)體的聯(lián)系 組織聯(lián)系接口 供貨商于概念研發(fā)直到生產(chǎn)等階段，應(yīng)建立系統(tǒng)確保對各項適當(dāng)活動的管理 (參考先期產(chǎn)品品質(zhì)規(guī)劃和管制計劃參考手冊 )。供貨商決策時應(yīng)采用跨功能群組討論模式，且有能力使用顧客規(guī)定格式溝通必要的信息和數(shù)據(jù)。 備注： 典型的組織機(jī)能包括： 1. 工程／技術(shù) 2. 制造／生產(chǎn) 3. 工業(yè)工程 4. 采購／物料管理 5. 品質(zhì)／可靠度 6. 成本預(yù)估 7. 產(chǎn)品服務(wù) 8. 管理信息系統(tǒng)／數(shù)據(jù)處理 9. 包裝工程 10. 工模具工程／保養(yǎng) 11. 市場及行銷 12.