企業(yè)管理-qs9000培訓資料(已修改)
2025-05-29 18:27 本頁面
【正文】 QS 9000 Training Materials Gregory A. Jenkins Total Quality Management ( OISM 470 W ) Smeal College of Business Administration Pennsylvania State University Ice Breaker Form small groups ? Introduction ? Field of study ? Career path ? What you expect to get from training ? Select ? Speaker ? To effectively summarize information presented about every group member ? Secretary ? To record individual responses Quality Perspective ? What is your definition / perception of quality? ? According to the oral ice breaker presentations and note taking how would you define its quality. ? Were your expectations met? Why? Why not? ? What are some of your suggestions for improvement (documentation and presentation)? Quotes ? “I think panies will be more selective on who they are placing their business with. If your pany is performing better qualitywise and rejectwise, then I think it is going to be the pany that is considered for a contract.” ? Terry Martin, Quality Manager, Plastic Source Inc. (El Paso, TX) ? The supplier shall have systems in place to ensure management of appropriate activities during concept development through production.” ? QS 9000, paragraph Organizational Interfaces QS 9000 Training Outline ? Introduction ? Purpose ? ISO 9000 ? Background ? Requirements ? Real World Examples ? Interactive Exercise ? Conclusion ? Suggested Readings ? References QS 9000 Purpose Improving relationships to improve quality ? “The goal of developing your suppliers is based on the need to provide high quality to the customer.” ? Enhance quality systems for
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