【正文】
中文摘要摘要作為對物業(yè)實施管理的基本框架結(jié)構(gòu),物業(yè)管理運作模式的選擇與確定具有舉足輕重的作用。管理運作模式不僅是一個管理策略的問題,也是一個流程與方法的問題。由于物業(yè)本身的特殊性和重要性,選擇何種管理運作模式來對物業(yè)實施管理,直接關(guān)系到各管理模塊之間的協(xié)調(diào)、鏈接及管理與服務(wù)品質(zhì)的提升。因此,管理運作模式的選擇確定是物業(yè)管理的一個基礎(chǔ)性工作,是調(diào)度、串聯(lián)、優(yōu)化各個管理環(huán)節(jié)的核心。企業(yè)發(fā)展戰(zhàn)略,是為企業(yè)的長期生存與發(fā)展所做出的未來一定時期內(nèi)的方向性、整體性、全局性的定位、發(fā)展目標(biāo)和相應(yīng)的實施方案。在物業(yè)管理企業(yè)內(nèi)部建立合理、科學(xué)、可行的企業(yè)發(fā)展戰(zhàn)略系統(tǒng),對提高物業(yè)管理企業(yè)核心競爭力及可持續(xù)發(fā)展能力都是很有必要的。本為主要論述現(xiàn)代常見的幾種物業(yè)企業(yè)的運作模式及它們和企業(yè)發(fā)展戰(zhàn)略的關(guān)系。本文第一部分對物業(yè)服務(wù)企業(yè)的標(biāo)準(zhǔn)化運作模式、強(qiáng)化“經(jīng)營”的物業(yè)運作模式和以人為中心的物業(yè)管理運作模式三種物業(yè)管理運作模式進(jìn)行簡單論述,第二部分結(jié)合企業(yè)的運作模式論述物業(yè)管理企業(yè)的發(fā)展戰(zhàn)略。關(guān)鍵字:運作模式 發(fā)展戰(zhàn)略 標(biāo)準(zhǔn)化 經(jīng)營 以人為中心II 英文摘要ABSTRACTAs for the implementation of the management framework of the structure of property management and operational modes and establish an important role. the operational mode is not only an administrative policy, is a process and methods of the problem. the property of the uniqueness and the importance of the operational modes for managing to the implementation of management and related to the management module of the links and coordination, management and service quality of promotion. Therefore, the operational mode of choice for property management is a scheduling, concatenation, and improving the management of the core of the various segments.Enterprise development strategy for the longterm survival and development of future fixed period, the viewpoint of the direction and positioning, development goals and implement the scheme. in the property management panies to establish a rational, scientific and workable system of enterprise development strategy to the realty management enterprise core petitiveness and sustainable development are necessary. this is mainly on modern mon several property panies and their operational mode and enterprise development strategyThe first part of the property of the service standard operational modes and strengthening the management of