【正文】 ? Training is the act of increasing the knowledge and skills of an employee for doing particular job. ? Its purpose is to achieve a change in the behavior of those trained and to enable them to do jobs better. ? Training is a continuous process. 2 ? Introduction ? Organizational Training ? Structure Of Training Departments. ? Employee Training Methods ? Executive Training Methods ? Training @ infosys ? ADD PRINCIPLES OF LEARNING 3 On the basis of purpose several types of training programmes are offered to employees. ?Induction or Orientation Training ?Job Training ?Apprenticeship Training ?Internship Training ?Refresher Training or Retraining ?Training for Promotion 4 ? The term training refers to the acquisition of knowledge, skills, and petencies as a result of practical skills and knowledge that relate to specific useful petencies. 5 ? The purpose of Organizational Training (OT) is to develop the skills and knowledge of people so they can perform their roles effectively and efficiently. 6 An anizational training program involves the following: ? Identifying the training needed by the anization . ? Obtaining and providing training to address those needs . ? Establishing and maintaining training capability ? Establishing and maintaining training records. ? Assessing training effectiveness. 7 In deciding what structure is appropriate, it is helpful to revisit what has to be done when delivering a training service. A training service normally has the following roles: Training manager: Leads, manages, and integrates with anization39。s strategy. Trainer/facilitator: Delivers, presents and facilitates the learning. Instructional designer: Designs the documents the training program. Administrator: Organises venue, printing, logistics, training records etc. Internal consultant: Diagnoses, facilitates change and meetings, liases with consultants. Training broker: (Both internal and external role) Finds external providers. 8 ? Exclusive Internal Structure. ? Exclusive External Structure. ? The Eclectic Structure. 9 ? Economics. ? Ideology. ? Head count reduction. ? Quality. ? Preparedness. 10 11 ? Merits ? More direct. ? Large no. of people can be instructed at a same time. ? Time factor ? Controlled by the instructor ? Demerits: ? Minimum active involvement ? Less motivation ? Ability of learners ? Lectures cannot be remembered 12 ? Merits: ? improvement over lecture ? great value in modifying attitude ? members can defend their views ? Demerits: ? size should be small ? individuals may not appreciate ? will give rise to heated arguments 13 ? Merits ? Criticism from peers ? Participation ? Loyalty ? Demerits ? Tension and enmity ? May hurt a member 14 ? Merits ? Amusing and Practical approach. ? Demerit ? Lot of merriment hence seriousness may be lost. ? Observer may not be convinced of his bad munication. 15 ? Merits ? Opportunity to develop insight. ? Imp of feelings and emotions ? Observation ? Feedback ? Demerits ? Time consuming ? Boring 16 ? Merits ? Active involvement ? Practise decision making ? Exchange ideas ? Instant feedback ? Demerits ? Cost is more ? Intense emotions ? Artificial ? Not universally applicable 17 ? Executive people are those who have authority over others in the operations of the enterprise. The caliber and performance of managers will largely determine the success of any business. 18 ? Knowledge management. ? Behavior change ? Attitude change ? Performance change 19 ? Improvement in technical performance ? Improvement in conceptual performamce ? Improvement in human skills ? Stimulate juniors 20 ? To develop all those who are under him. ? Providing for future and present needs of the firm. ? Provide opportunity for every manager to take an active part in his own development. 21 ? ON JOB TECHNIQUE ? OFF JOB TECHNIQUE 22 ? COACHING METHOD ? SYNDICATE METHOD 23 ? CASE STUDY ? INCIDENT METHOD ? ROLE PLAYING ? IN BASKET ? MANAGEMENT GAMES ? SIMULATION ? TGROUP 24 ? Advantages: ? Superior can guide the employee even though there is no management programs. ? Evaluation and feedback. ? Disadvantages: ? Superior may be authoratian. ? Coaches ability . ? Superior should not be dominant.