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McGrawHill/Irwin 169。 2021 The McGrawHill Companies, Inc. All rights reserved. 2 Individual Behavior, Values, and Personality McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 22 Engagement at Owens Corning Owens Corning is making employee engagement a cornerstone of its business strategy to bee a worldclass anization. Reprinted with permission of Owens Corning. All rights reserved McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 23 Employee Engagement Defined The employee’s emotional and cognitive (rational) motivation, ability to perform the job, clear understanding of the anization’s vision and his/her specific role in that vision, and a belief that he/she has the resources to get the job done Reprinted with permission of Owens Corning. All rights reserved McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 24 Individual Behavior and Results Role Perceptions Situational Factors Motivation Ability Values Personality Perceptions Emotions Attitudes Stress MARS Model of Individual Behavior McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 25 M A R S BAR Employee Motivation ? Internal forces that affect a person’s voluntary choice of behavior – direction – intensity – persistence McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 26 M A R S BAR Employee Ability ? Natural aptitudes and learned capabilities required to successfully plete a task – petencies ? personal characteristics that lead to superior performance – person ? job matching ? selecting ? developing ? redesigning McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 27 M A R S BAR Employee Role Perceptions ? Beliefs about what behavior is required to achieve the desired results: – understanding what