【正文】 倉(cāng)儲(chǔ)業(yè)務(wù) 管理 流程分析與優(yōu)化 I 摘 要 近年來(lái)，隨著中國(guó)經(jīng)濟(jì)的快速發(fā)展以及國(guó)家政府的高度重視，現(xiàn)代 倉(cāng)儲(chǔ)物流 得到了較快的發(fā)展。 倉(cāng)儲(chǔ)體系在物流系統(tǒng)中起著舉足輕重的作用， 倉(cāng)儲(chǔ)物流業(yè) 已然 成為前景非常看好的行業(yè)之一。經(jīng)過(guò) 20 多年的快速發(fā)展，中國(guó) 的倉(cāng)儲(chǔ) 物流 發(fā)展 已取得一定的成就， 倉(cāng)庫(kù) 吞吐能力 的 大幅攀升 、倉(cāng)儲(chǔ)設(shè)施的完善、倉(cāng)儲(chǔ)流程的統(tǒng)一 對(duì)于優(yōu)化物流與供應(yīng)鏈管理系統(tǒng)、提高國(guó)民經(jīng)濟(jì)的運(yùn)行質(zhì)量有重大的意義。因此，建立健全 的企業(yè)倉(cāng)儲(chǔ)體系，規(guī)范企業(yè)倉(cāng)儲(chǔ)物流 發(fā)展中的無(wú)序現(xiàn)象，使政府的宏觀調(diào)控與企業(yè)的自主經(jīng)營(yíng)有機(jī)結(jié)合起來(lái)，已經(jīng)成為我國(guó)現(xiàn)代物流發(fā)展中面臨的一個(gè)重要課題。 遼寧中廣移動(dòng)傳播有限公司 倉(cāng)儲(chǔ) 物流產(chǎn)業(yè)發(fā)展勢(shì)頭喜人。本文通過(guò)對(duì)遼寧中廣移動(dòng)傳播有限公司倉(cāng)儲(chǔ)業(yè)務(wù)流程的分析入手，首先介紹了倉(cāng)儲(chǔ)業(yè)務(wù)管理的相關(guān)理論。 并根據(jù)對(duì)企業(yè) 物流 倉(cāng)儲(chǔ)中心進(jìn)行實(shí)地考察結(jié)果， 詳 盡該公司的倉(cāng)儲(chǔ)管理現(xiàn)狀 ,對(duì) 其倉(cāng)儲(chǔ)業(yè)務(wù)流程中 存在問(wèn)題進(jìn)行了綜合的分析，并找 出 其企業(yè) 內(nèi) 部員工職業(yè)素質(zhì)偏低、 倉(cāng)庫(kù)布局不合理、 倉(cāng)庫(kù)硬件設(shè)施落后、缺少完善的倉(cāng)儲(chǔ)信息化管理系統(tǒng)等 不足之處，最后針對(duì)公司自身的經(jīng)營(yíng)特點(diǎn)， 結(jié)合 現(xiàn)代 倉(cāng)儲(chǔ)管理的相關(guān)技術(shù)，提出了關(guān)于 企業(yè)倉(cāng)儲(chǔ)業(yè)務(wù)管理的優(yōu)化對(duì)策。包括重視物流人才培養(yǎng)、 合理規(guī)劃倉(cāng)庫(kù)布局、 完善倉(cāng)庫(kù)硬件設(shè) 施配備、引進(jìn)先進(jìn)的倉(cāng)儲(chǔ) 信息 管理系統(tǒng)等。希望能對(duì)改善企業(yè)物流中心 倉(cāng)儲(chǔ)管理水平， 完善倉(cāng)儲(chǔ)業(yè)務(wù)流程體系有所幫助。提升企業(yè)的市場(chǎng)競(jìng)爭(zhēng)力， 使企業(yè)的倉(cāng)儲(chǔ)中心 在迅猛發(fā)展的物流業(yè)中占有一席之地。 關(guān)鍵詞 ： 倉(cāng)儲(chǔ)管理；流程優(yōu)化；信息化管理 倉(cāng)儲(chǔ)業(yè)務(wù) 管理 流程分析與優(yōu)化 II Abstract In recent years, with China39。s rapid economic development and national government attaches great importance to the modern logistics has been rapid development. Storage system in the logistics system plays an important role in warehousing and logistics industry has bee one of the industry outlook is very promising. After 20 years of rapid development, China39。s logistics development has made some achievements, the warehouse throughput rose sharply, improving storage facilities, storage, unified process for the optimization of logistics and supply chain management system to improve the quality of economic operation significance. Therefore, the establishment of a sound enterprise storage system, standardize logistics development disorder phenomenon, the government39。s macrocontrol and selfmanagement enterprises bine the development of modern logistics has bee an important topic facing. Liaoning Mobile Communication Co., momentum of the logistics industry. Based on the Liaoning Mobile Communication Co., Ltd. Guangzhou warehouse analyzing business processes, first introduced the warehouse business management theory. And in accordance with enterprise storage and logistics center on the practice field investigation results, a detailed status of the pany39。s warehouse management of its storage business process problems were on the prehensive analysis, and find professional quality of its low internal staff, storage hardware backwardness, lack of prehensive business information warehouse management system inadequacies, the last against the pany39。s own operating characteristics, bined with modern warehouse management of related technologies, I presented on the optimization of enterprise storage business management measures. Including Hoping to improve my business warehouse logistics center management, storage and business process improvement system help. So as to enhance the market petitiveness of enterprises, enterprise storage center in the rapid development of the logistics industry in place. Keywords: warehouse management。 process optimization。 information management 倉(cāng)儲(chǔ)業(yè)務(wù) 管理 流程分析與優(yōu)化 III 目 錄 摘 要 ........................................................................................................................................I ABSTRACT ........................................................................................................................... II 前 言 ....................................................................................................................................... 1 1 倉(cāng)儲(chǔ)相關(guān)理論 ..................................................................................................................... 2 倉(cāng)儲(chǔ)的概念 .................................................................................................................. 2 倉(cāng)儲(chǔ)的功能 .................................................................................................................. 2 倉(cāng)儲(chǔ)管理的概念 .......................................................................................................... 3 倉(cāng)儲(chǔ)業(yè)務(wù)一般流程 ...................................................................................................... 3 入庫(kù)流程 ............................................................................................................... 4 出庫(kù) 流程 ............................................................................................................... 4 庫(kù)存管理 ............................................................................................................... 5 2 遼寧中廣移動(dòng)傳播有限公司 介 紹 及倉(cāng)儲(chǔ)業(yè)務(wù)流程分析 ................................................. 6 公司簡(jiǎn)介 ...................................................................................................................... 6 公司組織結(jié)構(gòu)與各部門(mén)工作職能 .............................................................................. 6 倉(cāng)儲(chǔ)業(yè)務(wù)具體介紹 ...................................................................................................... 8 貨品入庫(kù)作業(yè) ....................................................................................................... 9 貨品出庫(kù)作業(yè) ....................................................................................................... 9 庫(kù)存管理 ............................................................................................................. 10 3 公司倉(cāng)儲(chǔ)管理與倉(cāng)儲(chǔ)業(yè)務(wù)中存在的問(wèn)題 ....................................................................... 11 物流倉(cāng)儲(chǔ)中心現(xiàn)有員工素質(zhì)較低 ............................................................................ 11 庫(kù)房布局不合理 ........................................................................................................ 11 倉(cāng)庫(kù)的硬件設(shè)施較為落后 ........................................................................................ 12 缺少完善的倉(cāng)儲(chǔ)管理信息系統(tǒng) ................................................................................ 12 4 對(duì)公司 倉(cāng)儲(chǔ)管理與倉(cāng)儲(chǔ)業(yè)務(wù) 中存在問(wèn)題的解決對(duì)策 ................................................... 13 重視人才的培養(yǎng)加強(qiáng)員工倉(cāng)儲(chǔ)管理業(yè)務(wù)知識(shí)培訓(xùn) ................................................ 13 合理規(guī)劃倉(cāng)庫(kù)布局 ...................................................................................