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Occupational Outlook Handbook, 202111 Edition Human Resources, Training, and Labor Relations Managers and Specialists Nature of the Work Training, Other Qualifications, and Advancement Employment Job Outlook Projections Earnings Wages Related Occupations Sources of Additional Information Significant Points The educational backgrounds of these workers vary considerably, reflecting the diversity of duties and levels of responsibility. College graduates and those who have earned certification should have the best job and advancement opportunities. Human resources occupations require strong interpersonal skills. Much faster than average growth is expected during the projection period. Nature of the Work About this section Every anization wants to attract, motivate, and retain the most qualified employees and match them to jobs for which they are best suited. Human resources, training, a nd labor relations managers and specialists provide this connection. In the past, these workers performed the administrative function of an anization, such as handling employee benefits questions or recruiting, interviewing, and hiring new staff in accordance with policies established by top management. Today39。s human resources workers manage these tasks, but, increasingly, they consult with top executives regarding strategic planning. They have moved from behindthescenes staff work to leading the pany in suggesting and changing policies. In an effort to enhance morale and productivity, limit job turnover, and help anizations increase performance and improve results, these workers also help their panies effectively use employee skills, provide training and development opportunities to improve those skills, and increase employees39。 satisfaction with their jobs and working conditions. Although some jobs in the human resources field require only limited contact with people outside the human resources office, dealing with people is an important part of the job. There are many types of human resources, training, and labor relations managers and specialists. In a small anization, a human resources generalist may handle all aspects of human resources work, and thus require an extensive range of knowledge. The responsibilities of human resources generalists can vary widely, depending on their employer39。s needs. In a large corporation, the director of human resources may supervise several departments, each headed by an experienced manager who most likely specializes in one human resources activity, such as employment and placement, pensation and benefits, training and development, or labor relations. The director may report to a top human resources executive. (See top executives elsewhere in the Handbook.) Employment and placement. Employment and placement managers supervise the recruitment, hiring, and separation of employees. They also supervise employment, recruitment, and placement specialists, including employment interviewers. Employment, recruitment, and placement specialists recruit and place workers. Recruitment specialists maintain contacts within the munity and may travel considerably, often to job fairs and college campuses, to search for promising job applicants. Recruiters screen, interview, and occasionally test applicants. They also may check references and extend job offers. These workers must be thoroughly familiar with their anization, the work that is done, and the human resources policies of their pany in order to discuss wages, working conditions and advancement opportunities with prospective employees. They also must stay informed about equal employment opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act. Employment interviewers—whose many job titles include human resources consultants, human resources development specialists, and human resources coordinators—help to match employers with qualified jobs