【正文】 the organizing travel agency, carries out the travel plan under the coordination of tour leader and local guide and offers the national escort護(hù)送 [?esk?:t] service to the tour group(tourists).The local guide is the person who accepts the appoints of the reception travel agency, represents the reception travel agency to carry out the travel plan, and offers the activities arrangement, explanation and interpretation, to the tour group(tourists).  narrate敘述 the main duties of the national guide. The main duties of the national guide are as follows： 1)Carry out the reception plan。2)Maintain contact with related departments。 3)Organize and coordinate協(xié)調(diào) travel activities。 4)Protect the safety of tourists and resolve problems。 5)Do propaganda宣傳 and investigation. 全程陪同導(dǎo)游人員的主要職責(zé)有哪些？答：（1）實(shí)施旅游接到計劃；（2）聯(lián)絡(luò)工作；（3）組織協(xié)調(diào)工作；（4）維護(hù)安全、處理問題；（5）宣傳調(diào)研工作。 narrate the main duties of the local guide. The main duties of local guide are as follows： 1)Arrange the tour activities。 2)Do well the reception work。 3)Guide and interpret。4)Protect the safety of tourists。 5)Settle the problems.地方陪同導(dǎo)游人員的主要職責(zé)有哪些？答：（1）安排旅游活動；（2）做好接待工作；（3）導(dǎo)游講解；（4）維護(hù)安全；（5）處理問題。 preparations should the local guide do before the tour group arrives? 地陪在旅游團(tuán)抵站前應(yīng)做哪些準(zhǔn)備工作？The preparations the local guide should do are as follows：1)Confirm確認(rèn) the exact arrival time of the tour group。 2)Fix on the start time with the driver。3)Consult商議 the parking place with the driver。 4)Check the exact arrival time of the tour group。 5)Get in touch with the porter。 6)Get ready to meet the tourists.  should the guide do on the way after meeting the group?  1)Extending the wele speech。2)Explaining the landscapes along the way。3)Introducing the local conditions and customs(including the outline of city)。 4)Introducing the hotel the tour group will stay at。5)Announcing the itinerary 行程[a?39。t?n?,reri:] of the right day or the next day. 地陪接團(tuán)后赴飯店途中應(yīng)做好哪些服務(wù)工作？ 答：（1）致歡迎詞；（2）調(diào)整時間；（3）首次沿途導(dǎo)游；（4）介紹下榻飯店；（5）宣布當(dāng)日或次日的活動安排。 should the local guide do before he shows the group to go sightseeing? 1)Prepare the guide flag, the identity card（胸卡）and some other necessary credentials（票證）； 2)Urge the driver to do preparation well。 3)Confirm the reservations of meals。4)Arrive at the gathering site at least 10 minutes in advance before starting the visit。 5)After meeting the guests, check the number of the tour group。 6)Remind the guests of some notices。7)At last, gather all the tourists to get on the coach on time. 地陪在帶團(tuán)參觀出發(fā)前應(yīng)做哪些準(zhǔn)備工作？ 答：（1）備好導(dǎo)游旗、胸卡和票證；（2）促使司機(jī)做好準(zhǔn)備工作；（3）核實(shí)訂餐情況；（4）提前10分鐘到達(dá)集合地點(diǎn)；（5）清點(diǎn)人數(shù)；（6）提醒注意事項；（7）準(zhǔn)時集合客人等車。 should he/she pay attention to when the guide explain? 導(dǎo)游講解中應(yīng)該注意那些問題？The explanation should vary with each individual。should not be too plicated or simple。should include the basic historic background, the features, status and special value of the scenic spots, language shouldn?t only be easy to understand but also be vivid, beautiful, expressive and full of passions。shouldn?t only make the tourists to get new knowledge but also get the enjoyment of beauty.  knowledge should the national guide prepare before meeting the tour group? 接團(tuán)前全陪需要做好哪些知識準(zhǔn)備？1)Should understand the general conditions of the politics, economy, history, culture, folkcustoms and the scenic spots of the tour destination。2)In the same time, should understand the above similar conditions of the place where the guests e from so as to make a contrast差異，對比 and municate more with the tourists。3)Should understand the related knowledge of different destinations along the the national guide has no idea about some destinations the group will pass, he/she must inquire the basic knowledge about these destinations in advance, main scenic spots, the appearance of the city, the people?s condition and the folk customs.  services should the national guide offer to the tourists during the trip? 全陪在旅行過程中應(yīng)為游客提供哪些方面的服務(wù)？ 1)Offer life services as follows： the local guide to check the number of the tour group?s passengers and look after the aged people or the handicapped [h230。ndi:k230。pt] to get on or get off the coach when the tour group starts, es back, gets on or gets off the coach。 the sightseeing, the national guide should give attention to every guest and prevent the guests from getting lost at the scenic spot or any accidents from happening in order to ensure the security of the passengers? life and property財產(chǎn)。 national guide should help the passengers to settle the difficult problems according to the principle “Reasonable and Possible”。 national guide should make the mutual relations of passengers harmonious and make the tour group to have a good teamwork.. 2)Offer explanation and entertainment services. 3)Act as a good adviser for tourists to go shopping. are the requirements for the guide?s dress? 導(dǎo)游人員的著裝要求是什么？1)The male guide can?t wear the round collar shirt, pants緊身短褲 and sandals[s230。ndl]涼鞋。 2)The female guide can?t wear hand ring, earrings, miniskirt and suspenders背心, can?t be richly attired [?39。ta??]盛裝 and heavily madeup（不濃妝艷抹）, can’t wear highheeled shoes and dye the hair.  kind of people can?t be issued the guide certificate? 哪些人不能發(fā)導(dǎo)游證？1)The people who have infectious傳染的 diseases。2)The people who have ever got the administrative penalty [39。pen?lti]懲罰。3)The people who haven?t civil conduct ability and whose civil conduct are restricted有限的。4)The people whose guide certificates have ever been disqualified（吊銷）.  list the materials which should be prepared before the guide meets the tourists in detail? 請詳細(xì)列舉導(dǎo)游人員上崗前必要的物質(zhì)準(zhǔn)備。Take the reception plan, guide certificate, identity card, guide flag, meeting logo(接站牌)and settlement vouchers（結(jié)算憑證）. should a local guide prepare before sending tourists off? 地陪在送客之前應(yīng)做好哪些準(zhǔn)備工作？1)Check and confirm the transportation tickets。 2)Discuss and confirm the time of baggage out。 3)Discuss and confirm the departure time。 4)Help the guests check out。5)Ret