【正文】 ognition ? Training Quality of Life ? Work/Life Balance ? Physical Work Environment ? Safety ? Location Engagement Work ? Intrinsic Motivation ? Influence ? Work Tasks ? Resources Hewitt Associates – In the Engagement Survey, employees responded to each item by indicating their level of agreement/disagreement with particular attributes and behaviours in the anization. – An overall Employee Engagement is calculated from employee responses to a set number of questions (see below). These questions, indicate the degree to which employees will “ Say” , “ Stay” and “ Strive” at the pany: ? I would remend WalMart to a friend seeking employment. ? Given the opportunity, I tell others great things about working at WalMart. ? It would take a lot to get me to leave WalMart. ? I rarely think about leaving WalMart to work somewhere else. ? WalMart inspires me to do my best work everyday. ? WalMart motivates me to contribute more than is normally required to plete my work – The Employee Engagement score is the percentage of employees who individually scored an average of = on Say, Stay and Strive questions Interpreting the Engagement Score Say Stay Strive Hewitt Associates Sam’ s Club The bined proportion of responses for ‘ 5’ and ‘ 6’ (‘‘ Agree’ and ‘ Strongly Agree’ ) Results shown on the graphic chart in the report include: – The bined proportion of responses for ‘ 1’ and ‘ 2’ ( ‘ Strongly Disagree’ and ‘ Disagree’ ). – The proportion of responses as either ‘ 3’ , where ‘ 3’ is ‘ Slightly Disagree’ on the 6 point scale. – The proportion of responses as either ‘ 4’ , where ‘ 4’ is ‘ Slightly Agree’ on the 6 point scale. – The bined proportion of responses for ‘ 5’ and ‘ 6’ ( ‘ Agree’ and ‘ Strongly Agree’ ). Home Office Store The proportion of responses as either ‘ 3’ , where ‘ 3’ is ‘ Slightly Disagree’ on the 6 point scale The proportion of responses as either ‘ 4’ , where ‘ 4’ is ‘ Slightly Agree’ on the 6 point scale Interpreting the Detailed Results Graphs The bined proportion of responses for ‘ 1’ and ‘ 2’ ( ‘ Strongly Disagree’ and ‘ Disagree’ ) Logistics Hewitt Associates Reading the Summary Reports Team Engagement: Home Office Report My Department My Division Top 20% of departments* Overall Results (Percentage of Engaged Employees) 62% 54% 62% Engaged Associates are mitted to doing their best work for WalMart. They: ? SAY great things about WalMart and their facility, ? Want to STAY at WalMart, and ? STRIVE to go above and beyond to help WalMart and their facility succeed Taking Action! These are areas that have the highest potential to increase your associate engagement in your facility. You’ ll want to focus on these. 3 Areas For Action… To Best Motivate My Team (in order of importance) Career Opportunities: I feel I can have a great career at WalMart Recognition: I receive appropriate recognition (beyond my pay) for my contributions and acplishments Store/Club/Department Management: I see strong evidence of effective leadership from my Management team. Maintain These! These are areas that have high potential to decrease engagement in your facility. You’ ll want to maintain what you’ re currently doing right. 3 Areas to Maintain… Keep Up the Good Work in These Areas (in order of importance) Meaningful Work: I get a sense of acplishment from my work. Company Reputation: I am proud of what WalMart gives to my local munity. Work Tasks: I truly enjoy my daytoday work tasks. Hewitt Associates Reading the Detail Report The score of the question is the percentage of the employees who mark the response as favorable. Hewitt Associates Key Findings Hewitt Associates Engagement Result China Overall Home Office Stores Sam39。s Club Logistics Facility Norms Engagement Score 54% 54% 54% 50% 46% 52% 1. I would remend WalMart to a friend seeking employment 60% 61% 61% 57% 51% 55% 6. Given the opportunity, I tell others great things about working here 64% 68% 64% 60% 57% 60% 2. I rarely think about leaving WalMart to work so