商業(yè)地產(chǎn)招商營(yíng)運(yùn)制度業(yè)務(wù)指導(dǎo)大綱33-文庫(kù)吧
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【正文】 .................................23三、商源活動(dòng)開展.....................................................................23四、品牌商合作伙伴關(guān)系的建立.........................................................24五、商源利用.........................................................................24六、商源工作保密規(guī)定.................................................................25第四部分 招商合同審批流程............................................................25一、商鋪?zhàn)赓U合同.....................................................................25二、租賃終止合同.....................................................................26三、品牌戰(zhàn)略聯(lián)盟合同.................................................................27第五部分 中南商業(yè)板塊會(huì)議管理制度....................................................28一、商業(yè)板塊會(huì)議.....................................................................28二、會(huì)議要求.........................................................................30部門晨會(huì)管理制度及內(nèi)容標(biāo)準(zhǔn)...........................................................31一、晨會(huì)管理制度.....................................................................31二、晨會(huì)內(nèi)容標(biāo)準(zhǔn).....................................................................31營(yíng)運(yùn)管理.............................................................................32一、裝修手續(xù)的辦理...................................................................32二、裝修過程管理.....................................................................32三、裝修完畢核驗(yàn).....................................................................33四、裝修制度修訂.....................................................................33五、運(yùn)營(yíng)環(huán)境的管理...................................................................33六、巡場(chǎng)工作.........................................................................34七、制訂巡場(chǎng)路線.....................................................................34八、培訓(xùn).............................................................................34客戶管理.............................................................................35一、咨詢接待.........................................................................35二、受理咨詢.........................................................................35三、投訴處理.........................................................................36四、滿意度調(diào)查.......................................................................37五、客戶溝通.........................................................................38營(yíng)運(yùn)統(tǒng)一經(jīng)營(yíng)管理守則.................................................................40第一節(jié) 總則........................................................................40第二節(jié) 經(jīng)營(yíng)者入場(chǎng)管理規(guī)定..........................................................40第三節(jié) 經(jīng)營(yíng)者裝修管理規(guī)定..........................................................41第四節(jié) 經(jīng)營(yíng)者經(jīng)營(yíng)行為管理規(guī)定......................................................41第五節(jié) 各項(xiàng)繳費(fèi)的管理規(guī)定..........................................................46第六節(jié)
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