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【正文】 willing to help you find the right person ? Your goal is to get an appointment, and to make that process as easy as possible on the customer ? When you get a mitment, confirm all details – Name, phone number, address, directions to get there, time, place of meeting, names of people you will meet, anything you need to bring with you ? Be on time…look your best…make good impression Goal is to Get an Appointment 目標(biāo)是取得見(jiàn)面機(jī)會(huì) ? 聯(lián)系最有可能讓你成功的人員 – 多數(shù)情況下就是采購(gòu)中的采購(gòu)者 – 不要觀望 … 立刻與此人接洽 – 大部分人都愿意幫您找到合適的人員 ? 您的目標(biāo)是一次會(huì)面機(jī)會(huì),盡早實(shí)現(xiàn)該目標(biāo),與客戶接洽上 ? 如果客戶承諾安排見(jiàn)面,事先需確認(rèn)所有細(xì)節(jié) – 姓名、電話號(hào)碼、地址、路線、會(huì)面的時(shí)間和地點(diǎn)、接洽人的姓名、您需要帶的東西 ? 準(zhǔn)時(shí) … 穿著得體、精神抖擻 … 給人留下好印象 Selling Cycle Page 5 Step 3: Qualify Customer 第三步:篩選客戶 ? Ask questions to confirm this prospect is a good candidate for your product – Be sure they need the product – Confirm your research information is correct – Showing interest in your customers business makes a positive impression…focus on the customer and you will get information you need ? The customer will also be qualifying you – Answer all questions honestly…don’t overstate your product or ability Match Customer Need and Product 將客戶需求和產(chǎn)品配對(duì) ? 通過(guò)提問(wèn),了解該潛在客戶是否適合您的產(chǎn)品 – 確保他們需要您的產(chǎn)品 – 確認(rèn)您的調(diào)研信息是否準(zhǔn)確 – 對(duì)客戶業(yè)務(wù)表示出興趣 … 留下好印象 … 重視客戶,您就會(huì)獲取您需要的信息
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