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willing to help you find the right person ? Your goal is to get an appointment, and to make that process as easy as possible on the customer ? When you get a mitment, confirm all details – Name, phone number, address, directions to get there, time, place of meeting, names of people you will meet, anything you need to bring with you ? Be on time…look your best…make good impression Goal is to Get an Appointment 目標是取得見面機會 ? 聯(lián)系最有可能讓你成功的人員 – 多數(shù)情況下就是采購中的采購者 – 不要觀望 … 立刻與此人接洽 – 大部分人都愿意幫您找到合適的人員 ? 您的目標是一次會面機會,盡早實現(xiàn)該目標,與客戶接洽上 ? 如果客戶承諾安排見面,事先需確認所有細節(jié) – 姓名、電話號碼、地址、路線、會面的時間和地點、接洽人的姓名、您需要帶的東西 ? 準時 … 穿著得體、精神抖擻 … 給人留下好印象 Selling Cycle Page 5 Step 3: Qualify Customer 第三步:篩選客戶 ? Ask questions to confirm this prospect is a good candidate for your product – Be sure they need the product – Confirm your research information is correct – Showing interest in your customers business makes a positive impression…focus on the customer and you will get information you need ? The customer will also be qualifying you – Answer all questions honestly…don’t overstate your product or ability Match Customer Need and Product 將客戶需求和產(chǎn)品配對 ? 通過提問,了解該潛在客戶是否適合您的產(chǎn)品 – 確保他們需要您的產(chǎn)品 – 確認您的調研信息是否準確 – 對客戶業(yè)務表示出興趣 … 留下好印象 … 重視客戶,您就會獲取您需要的信息