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【正文】 ikash Kr” Practice Questioning Rephrase the following closed questions to make them openended: 1. Are you feeling tired? 2. Isn’t it a nice day? 3. Was the last activity useful? 4. Is there anything bothering you? 5. So everything is fine, then? Copyright”Vikash Kr” ?Always think ahead about what you are going to say. ?Use simple words and phrases that are understood by every body. ?Increase your knowledge on all subjects you are required to speak. ?Speak clearly and audibly. ?Check twice with the listener whether you have been understood accurately or not ?In case of an interruption, always do a little recap of what has been already said. ?Always pay undivided attention to the speaker while listening. ?While listening, always make notes of important points. ?Always ask for clarification if you have failed to grasp other’s point of view. ?Repeat what the speaker has said to check whether you have understood accurately. ESSENTIALS OF COMMUNICATION Dos Copyright”Vikash Kr” ESSENTIALS OF COMMUNICATION DON’Ts ?Do not instantly react and mutter something in anger. ?Do not use technical terms amp。 GOOD THOUGHTS. ?THINK AND SPEAK. ?DO NOT SPEAK TOO FAST. ?USE SIMPLE VOCABULARY. ?DO NOT SPEAK ONLY TO IMPRESS SOMEONE. ?LOOK PRESENTABLE AND CONFIDENT. Copyright”Vikash Kr” Improving Body Language Tips ? Keep appropriate distance ? Touch only when appropriate ? Take care of your appearance ? Be aware people may give false cues ? Maintain eye contact ? Smile genuinely Copyright”Vikash Kr” …in the new global and diverse workplace requires excellent munication skills! Success for YOU… Copyright”Vikash Kr” Questions Thanks.
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