【正文】 r ke t i ng)F L ’ s G B ’ s P r o c e s s B B ’ sG e or ge H ua ng( H K / T a i w a n)A da m S he n ( N or t h P R C ) 1/ 2A da m J i n ( S out h P R C )G ro w thM i m i Y i ng ( H K )O pe n ( N ans ha )O pe n ( Shanghai )G a r y W ongP e t e r C ha n Sup pl yC ha i nP o l y m e rl a ndK e vi n L i uM i c ha e l Y a ng( T C O )N a n s haT C OS t one S hiD undy C he nM i c ha e l Y a ng( S t a bl e O p / S e r vi c e )N a n s haSta bl eO p/ Ser v i ce G e or ge S hi ( S ha ngha iP r oj e c t )Sha ng ha iP ro jectD a vi d C ha nA da m S he n 1/ 2E C o m m J a s on C he ung N or m a n Y a u ( E C om )E H S 1F i n a n c e 13H R 4I M O 4G B ’ s 22G . C O r g a n i z a t i o n C h a r t 1996 1997 1998 1999 2023 2023C o s t $200 $380 $450 $500 $600 $700 G E B e n e f i t s $170 $700 $ 1 , 2 0 0 $ 2 , 4 5 0 $ 2 , 5 0 0 $ 3 , 5 0 0 C u s t o m e r I m p a c t $50 $500 $ 1 , 5 0 0 S i x S i g m a R e s u l t s $ 2 , 5 0 0 $ 3 , 0 0 0 $ 5 , 0 0 0 P r o j e c t e d G E S h a r e h o l d e r B e n e f i t C o n t i n u e s . . . $ 2 B + i n 1 9 9 9F u t u r e B e n e f i t s I n c l u d e E m p h a s i s o n C u s t o m e r I m p a c t Tabulation of GE Six Sigma Results Benefit Target Update Current benefits level MM QPID loading : Carryover from 1999 : Completed Projects 2023 : Active Projects 2023 : Total : MM c / o fr o m C o m p l e te d A c ti v eB e n e fi t T y p e T a r g e t 9 9 p r o j e c ts 0 0 p r o j e c ts 0 0 p r o j e c ts T o ta l 2 0 0 0 0 0 Q 1 0 0 Q 2 0 0 Q 3 0 0 Q 4D i re c t S a v i n g s 2023 321 901 484 1706 394 468 433 411I n c re m e n t a l R e v e n u e 4000 2245 1423 2400 6068 1293 1498 1738 1539I n c re m e n t a l C a p a c i t y 1000 552 278 109 939 288 202 225 224C o s t A v o i d a n c e 2023 1149 711 292 2152 546 623 491 4929000 4267 3313 3285 10865 2521 2791 2887 2666G E P l a s t i c s G r e a t e r C h i n aG E Pl a s ti c s G r e a te r C h i n ag 2 0 0 0 T r a i n i n g Sc h e d u l eSi x Si g m a T r a i n i n g i n 2 0 0 016 h r s. S i x S i g m a T r ai n i n gN a n s h aM a r ch 8 9 C o m p l e t e d M a y 1 6 1 7 C o m p l e t e d Ju n e 1 5 1 6 ( S h a n g h a i p l a n t e m p lo ye e s) C o m p l e t e d A u g u st 1 5 1 6 ( S h a n g h a i p la n t e m p l o ye e s)A u g u st 3 0 3 1N o ve m b e r 1 2M A I C ( N an sh a )W a ve I X I m p r o ve P h a se Ja n u a r y 1 0 1 3 C o m p l e t e d C o n t r o l P h a se F e b r u a r y 1 6 1 8 C o m p l e t e d W a ve X M e a su r e A n a l yze P h a se M a r ch 2 7 3 1 C o m p l e t e d I m p r o ve P h a se A p r i l 2 5 2 8 C o m p l e t e d C o n t r o l P h a se M a y 3 0 , 3 1 Ju n e 1 C o m p l e t e d W a ve X I M e a su r e A n a l yze P h a se Ju l y 3 7I m p r o ve P h a se A u g u st 7 1 0C o n t r o l P h a se S e p t e m b e r 1 9 2 1W a ve X I I M e a su r e A n a l yze P h a se D e ce m b e r 4 8I m p r o ve P h a se Ja n u a r y 8 1 1C o n t r o l P h a se F e b r u a r y 2 0 2 2R e v i s e d o n J u n e 2 1 , 2 0 0 0 Key Concepts Tools 6? Overview 6? Overview Changing Focus From Output to Process Y Dependent Output Effect Symptom Monitor X1. . . XN Independent InputProcess Cause Problem Control Identifying and Fixing Root Causes Will Help us Obtain the Desired Output f (X) Y = Process Capability 6? Overview Sustained Capability of the Process (long term) USL T Time 1 Time 2 Time 3 Time 4 Inherent Capability of the Process (short term) LSL Target Over Time, a “Typical” Process Will Shift and Drift by Approximately ??6? Overview “ Short Term Centered” versus “Long Term Shifted” Six Sigma Centered LSL USL T Process Capability SHORT TERM .001 ppm .001 ppm +6? LONG TERM LSL USL T ppm Six Sigma Shifted ? Process Capability Higher Defect Yield in Long Term Process Capability than Short Term Process Capability 6? ?? ??6? Overview Tying it All Together shift C D A B 1 2 3 4 5 6 C O N T R O L POOR GOOD TECHNOLOGY POOR GOOD A B C D Good Control/ Poor Technology Poor Control/Poor Technology Poor Control/ Good Technology WORLD CLASS!!! ??short term ??Problem Could be Control, Technology or Both 6? Overview Short Term Capability Short Term Capability Ratio (Cp) Cp = [ ] LSL 6??USL ] Example USL LSL ??= = ??6??[ ?? ( ????Cp = Cp = 1 LSL USL ?? ?? ??Process Mean 181。 = 0??Cpk 1 (??? 0??3?? = Cpk = OffTarget Penalty Target 3??181。 T Target A 3? Process 6? Overview Z Scale of Measure Z = A Unit of Measure Equivalent to the Number of Standard Deviations that a Value is