【正文】 K020 Take Away Items PolicyFBK021 Recycling ProcessFBK022 Table Top PhotographsFBK023 Stock Taking廚房餐飲涉及。 部門前30天職位定位的清單LSOP No : FBTraining001 Effective Date : Prior to the hotel opening當?shù)貥藴什僮鞒绦蚓幪枺翰惋嫴颗嘤?01 有效日期：酒店開張之前 Date : August 2007 Issued By : Food amp。教導并確保每一員工對部門工作程序的了解。Policy: It is the policy of hat each new associate will sign off after the first 30 days of orientation together with his/her respective manager and departmental trainer the departmental orientation checklist. This list to be counter signed by the Famp。這張清單如同餐飲總監(jiān)或行政主廚或人力資源總監(jiān)安排的計算器，保存在人力資源部的辦公室。Procedures: 程序：1 Each department head is responsible to draft his department 30 days Orientation checklist(s) for each respective position. These list(s) to be reviewed with the Famp。餐飲部總監(jiān)和人力資源總監(jiān)將會接收到這些清單。5 The 30 days Orientation checklist to be counter signed by the Famp。LOCAL STANDARD OPERATING PROCEDURE當?shù)貥藴什僮鞒绦騍ubject: Departmental trainer assigned for each department題目：部門培訓者安排各自的部門LSOP No : FBTraining002 Effective Date : Prior to the hotel opening 當?shù)貥藴什僮鞒绦? 餐飲部培訓002 有效日期： 在酒店開張之前Date : August 2007 Issued By : Food amp。請基本記錄部門的領導及他的管理團隊培訓的責任。Compensation: 賠償： An appropriate pensation package will be developed for the departmental trainers to cover additional time spend on training etc. (To be reviewed with DOHR and management team) 部門培訓者掩蓋利用額外的時間來培訓，一旦被揭露將做出適當?shù)馁r償。部門的領導，經(jīng)理助理，團隊的領導不得不扮演一個積極的角色去支持部門的培訓者。3 The departmental trainer to be familiar with the department and to be at least on a team leader level 部門的培訓者熟悉其部門，至少在團隊中處于領導水平。 Beverage Director日期： 2007年8月 發(fā)布： 餐飲部總監(jiān)Page : 1 of 1 頁數(shù)： 第一頁Objective: To ensure that each department has prepared one month ahead a daily 15 minutes training plan for the uping month. The daily 15 minutes training plan for that particular month to be displayed at a visible place for all associates. 目標： 確保每一個部門提前一個月準備下一個月的每日15分鐘的培訓計劃。Policy: It is the policy of the ** that each department has a daily 15 minutes training plan prepared for the uping month and that DAILY 15 minutes of training will be conducted.每個部門為下個月的每日15分鐘培訓計劃做好準備，這是**酒店的政策。Procedures: 1 Each department to prepare its own training topics for the uping month for the daily 15 minutes training.2 At the 15th of each month the next month 15 minutes daily training schedule to be submitted to the Famp。B office daily together with the logbook.7 Although each department head can determine his/her training topics for the uping month a minimum of the below topics has to be listed in each monthly 15 minutes daily training schedule.程序：1 每一個部門為下個月的每日15分鐘培訓準備好自己的題目。3 請將每月的安排付諸于行動。5 如果時間允許的話，清楚地提醒員工執(zhí)行培訓內(nèi)容。7 即使每個部門的領導將決定即將來臨的下個月的他/她的培訓題目，但以下的題目必須列入每月15分鐘日常培訓的安排中。B日期。Policy: It is the policy of the ** that each new hired associate will have a “buddy” attached to him/her for at least the first 14 days政策： 每一個新來的同事將在至少前14天內(nèi)，接受一個伙伴培訓計劃。2. The “Buddy” to follow the same schedule as the new associate for at least the first two weeks 作為新的員工在至少前兩周內(nèi)要服從同樣的安排。4. Together with the Departmental trainer the Buddy responsibility is to teach the new associate the in’s and out’s of the department based on the departmental orientation schedule for the first 30 days of each position.根據(jù)每一個職位前30天的定位安排，與部門培訓者一起，其伙伴有責任去教導新的同事有關部門內(nèi)部與外部的事項。 Beverage Director日期 :2007年8月 發(fā)布 ：餐飲部總監(jiān) Page : 1of1 頁數(shù) ：第一頁Objective: To ensure efficient monthly department meetings are held in which the department head shares various information with his/her team and works on a plan of action to continuously improve the performance of the department.目標: 確保部門月會議的有效舉行，部門領導與他或她的團隊分享各種信息，并按照計劃執(zhí)行工作并不斷地提高部門的業(yè)績。Procedures:程序：1. Date, Venue etc. of the departmental meeting to be scheduled by the department head部門會議的日期，地點等等的安排由每個部門的領導安排。B office of the meeting date, venue, time and to submit a short agenda to the Famp。3. The meeting to be shared by the department head unless the department head is on leave or has other urgent obligations. Guest speakers can be invited at any time.部門領導將出席會議除非部門的領導不在或有其它緊急的事務。4. Department head to ensure to hand out a short AGENDA to his team minimum two days prior to ensure that all those have to attend e PREPARED and know what will be discussed. Preparation is the KEY to EFFECTIVE meetings!部門領導確保提前兩天分發(fā)一份簡短的議程，并確保所有即將參加會議的人 在來之前準備好并知道要討論的事項。5. Meeting to start ON TIME and to last maximum one and half hour 會議按時開始，最長持續(xù)一個半小時。 Achievements made / Celebrations Guest (Internal and External feedback) (GSS results for example) Points to be improved and action plan with deadlines and names在會議期間共享的基本要點： 成功地完成/慶祝 目前的進步及將來的進步/重要的事項 客人（內(nèi)外的反饋）（顧客服務滿意程度結果舉例） 指出要提高的執(zhí)行計劃的名稱和最終期限。8. In case meetings are held in the banquet function rooms, all those who attend to ensure proper behavior in all public areas and to avoid any guest disturbance萬一在宴會廳內(nèi)舉行會議，確保所有的在公共區(qū)域的正當行為并避免客人的任何打擾。B office, Executive office and HR office latest three days after the meeting每一次的會議必須使用兩種語言，并在會議結束后的三天內(nèi)復印一份給餐飲部辦公室，行政辦公室和人力資源辦公室。11. To list down the names of who attended the meeting and who did not需記下出席及未出席人的姓名。 Beverage Director日期： 2007年8月 發(fā)布： 餐飲部總監(jiān) Page : 1of 1 頁數(shù)： 第一頁 Objective: To ensure all foodhandlers in the hotel have been trained and do fully understand. 目標： 確保酒店所有的食品加工者都被訓練過且非常熟悉。** Suzhou will opt to certify all food handlers through the “Suzhou Health Department for Food Safety Professionals”. Please see the HR ：office for more details regarding this option. 蘇州**選擇保證所有的加工都通過蘇州食品健康安全保障部門的檢驗。 Key food handlers all to be trained and certified through the “Suzhou Health Department for Food Safety Professionals. 關鍵的食品加工者都必須經(jīng)過培訓并通過蘇州食品安全保障部門的檢驗。Procedures:程序：1. As per norms of the “Suzhou Health Department for Food Safety Professionals”.按照蘇州食品健康保障部門的規(guī)定。B題目：自我審核餐飲部品牌標準LSOP No : FBS007 Effective Date : Hotel opening FBK002 有效日期： 酒店開張