【正文】 　　　　?。? Uniform room　　　　?。? Service lifts 　　　　?。? First aid kits　　　　　?。? Introduce to　　　　　　 Department’s first aider?。? Caf233。 bar　　　　　　?。?. Department’s Functions and Structure(. objective, activitiesand how relates to other　　．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．Departments and overall Company)5. Position Duties(. position descriptionand how position relates　?。畉o other activities of the Department)6. Department’s Policies ＆ Proceduresbreaks, lunch hour ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．timecards, pay day　　　　　　　?。　epartment union delegate　　　　?。產(chǎn)ppearance, uniform, hygiene　　　?。產(chǎn)nd hair styleemergency procedure – Code 88　　　．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．grievance procedure　　　　　　　?。畉ransportation after midnight　　　　　．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．exhibit forms . annualleave, absentee,　　　　　　　　　?。畐orkers pensation　　　　　　　．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．termination clearance slip　　　　　?。eeting – ., Safety,Weekly Department Heads　　　　?。甈ackage pass ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．． Union slip ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．News sheet – SheratonWorld ＆ Sheraton pacific ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．Signed by: Department Head ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．． New Employee ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．． Date ．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．File: Relevant Department ＆ PersonnelS H E R A T O N W E N T W O R T H H O T E L = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = QUALITY STANDARDS MANUAL – ENGINEER DEPARTMENT = = = = = = == = = = = = = = = = = = = = == = = = = = = = = = = = =TABLE OF CONTENTSIntroduction．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５２Engineering Department – Overview．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５３Your personal Appearance ＆ Conduct　．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５４　　?。莚ooming．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５４Clothing/Uniforms．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５４Hours of work and Attendance．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５５General Conduct．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５５Safety Standards．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５６Work in Guest Rooms．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５８Tools of your Trade?。担筗ork Quality．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．．５９Sheraton Wentworth hotelEngineering Department – Quality Standards Manual======================================================================Introduction=========The Sheraton Wentworth is an International Hotel of very high standing and is known for its professionalism and quality of service worldwide. Much of the success of any Hotel is due to its Staff and the Sheraton Wentworth is no exception. In order to maintain our reputation as a first class Hotel, it is necessary to ensure our quality standards are of the highest.This manual is designed to set out the guidelines by which the engineering department works and the personnel standards that are required. Reading this manual will allow you the opportunity to bee familiar, or refresh yourself. With the standards that we expect of you and hopefully answer many questions you may have.The engineer department is an important department within any hotel and we, in this department, s