【正文】 hould readily and constantly recognize the necessity for work to be performed of the highest standard. Work that is carried out below standard will directly or indirectly affect guest service or the product that we have to sell. Bad workmanship in guest rooms or public areas is readily identified by guests and adversely flavours guests opinions of our establishment. Poor workmanship can also lead to an unsafe condition of equipment, fixtures and fittings. The Sheraton Corporation is both legally and also morally responsible of the promises and Employee safety when within the confines of the premises and this is something that should never be forgotten.DEPARTMENT STRUCTURECHIEF ENGINEER ASSISTANT CHIEF ENGINEERMAINTENANCE ENGINEERPLANT ENGINEERELECTRICIAN/CARPENTER/FITTER/PAINTER/PLUMBER/HANDYMANKENFIXITTHE ENGINEERING DEPARTMENT, IN SHORT, IS RESPONSIBLE FOR THE MAINTENANCE AND PHYSICAL UPKEEP OF THE HOTEL. ONLY BY AN EFFECTIVE MAINTENANCE PROGRAMME CAN THE HOTEL EXPECT TO RETAIN ITS “FIVE STAR” LOOK.Sheraton Wentworth HotelEngineering Department – Quality Standards Manual.======================================================================Your Personal Appearance ＆ Conduct.==============================Clothing / Uniforms.==============Due to the nature of some of the work, it is accepted that an immaculate appearance can not always be maintained. This is an accepted fact, but even so, the following rules should be observedIn your attire. Uniforms are supplied and laundered by the Hotel. Safety shoes should be worn at all times. Uniforms should not be removed from the premises. Name badges should be worn at all times. The Uniform should be buttoned to second button from the top. Change or ensure your uniform is clean if attending to work in Guest or public areas.Grooming=======The rule to observe in this respect is quite simple and straight forward．．．．．Engineer you are clean shaven and well groomed.Hour of Work and Attendance===================== Be punctual for work and regular in attendance. Not observing this simple rule only serves to discredit yourself in the eyes of your supervisor and places an additional burden on your fellow workers. If for any reason you know that you will be unable to e to work, you should phone and inform the Chief Engineer or this Assistant prior to the mencement of the shift. If you are absent for more than one day a doctors certificate must be given to the Chief Engineer on your return to work. Please give at least 14 days notice of your intent to take annual leave. Advise the Chief or Asst. Chief Engineer of your intent to take a “36 hour” day off, well in advance. Meal breaks may be taken as follows．．．．．．Morning tea can be taken between 9:009:15 amLunch may be taken between 12:0012:30 pm.General Conduct============ Do not smoke in Guest or public areas or where signs prohibit this. Work time is precious. Do not waste time in idle talk with other members of staff. Politeness costs you absolutely nothing. Please be polite to other employees and guests and they will observe you the same Courtesy. Avoid guest and public areas unless working in, or it is essential that you pass through. Do not use Hotel services unless you have prior permission of the Head of your department.Safety Standards============Due to the nature of your work and the equipment that you use, due care and attention should be paid to the safety standards that should be observed. Do not block off fire exits or create natural hazards by leaving equipment or work trollies lying around. Keep your own work area clean and tidy. Your area should always be in this condition prior to leaving work at the end of the day. Notify the Chief or Asst. Chief Engineer of any defects, hazards or unsafe conditions that exist anywhere within the Hotel environs. Use the signs provided to ensure guests or other staff are aware that work is being carried out and a possible unsafe condition exists.56 / 20