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in. 4. Let workers perform easier parts of the task. 5. Help workers perform the entire task. 6. Allow workers to perform the entire task, while being monitored. 7. Allow workers to perform the task on their own. The sevenstep approach to onthejob training became known as job instruction training and studies indicated that this approach led to increased productivity during World War II. Contemporary approaches to onthejob training emphasize the training of novice workers by experienced workers who possess not only the skills necessary for the tasks to be learned but also the skills as a trainer. By selecting such trainers, panies can achieve consistency in training content, methods, and results. In addition, structured onthejob training is viewed as a process that includes training inputs (novice employees, experienced employees, and tasks to be learned), a training program, and training outputs (job performance and novice employee development). The process begins with the selection of qualified trainers and trainees: trainers must know the tasks and know how to municate how to perform them and the trainees must be able to learn the tasks. In addition, the tasks to be learned and the training goals must be identified. Based on this information, panies can establish a training program. Next, the training program is implemented: the experienced worker prepares to train the novice worker and takes steps to ensure that the trainee understands the tasks to be learned and that the trainee actually learns to perform these tasks. The implementation of the training program also should follow a specific timetable and hence it should help new employees learn needed skills more quickly and systematically than unstructured programs. Finally, the training outputs result from the training inputs and the training program. If all goes well the training outputs should include the trainee being able to plete assigned tasks adequately in accordance with the training goals. After a training program is finished and new employees begin to work on their own, the training process—inputs, the training program, and outputs—must be assessed to make sure that it successfully prepared workers for their tasks and any necessary modifications should be made. INTERNATIONAL INFLUENCES Japanese production and management techniques had a large influence in the American workplace in the 1980s and 1990s. One element of this was the increased use of statistical control techniques and quality circles, which required more sophisticated onthejob training for production workers. Firms such as the Victor Products Division of the Dana Corporation, the First Chicago Corporation, Nestle Foods Corp., and Motorola, Inc. provided basic training to lowskilled and unskilled workers in puters and statistical process controls. In addition, these firms provided onthejob training in basic skills, including reading and math. An increasing number of firms came to provide such training in basic skills in response to dramatic changes in production techniques, for which such skills were essential. At the same time, management training also shifted directions. . firms placed