【正文】 to be members, it will be a considerable challenge to management. And it will be difficult to maintain and update a huge number of members in the future. Therefore, it is imminent how to build a reasonable and effective management system for potential members. In this paper, for the needs of the implementation of ERP in potential member management system, implement the potential member management system module based on the implementation of ERP environment, so that enterprises in a rapidly changing market environment, timely and accurate understanding of customer needs, gain an advantage in the petition. The theoretical basis is member management. The development tool is JDE OMW (Object Management Workbench). To manage the potential members as full members reasonable and effective, and aggregate the information and reasonable analysis potential members. It can provide the basis for the development of business decisionmakers. 浙江大學(xué)碩士學(xué)位論文 Abstract iii This paper will mainly build a potential member management system truly based on JDE, which is a fitness management pany to adapt to the actual business needs of the membership management subsystem. The system will provide a theoretical basis for further research to develop a variety of other business processes subsystems based on ERP environment. Key Words： Fitness industry, Potential members, Members of management, ERP浙江大學(xué)碩士學(xué)位論文 目錄 I 目錄 摘要 ............................................................................................................................... i Abstract ......................................................................................................................... ii 圖目錄 ..........................................................................................................................1 表目錄 ..........................................................................................................................2 緒論 ..............................................................................................................................3 課題背景 ........................................................................................................... 3 課題研究目的和意義 ....................................................................................... 3 課題研究內(nèi)容 ................................................................................................... 4 文章組織架構(gòu) ................................................................................................... 4 本章小結(jié) ........................................................................................................... 5 第 2 章 ERP 在健身行業(yè)管理中的應(yīng)用分析 ............................................................6 某健身管理企業(yè)現(xiàn)狀 ....................................................................................... 6 ERP 系統(tǒng)會員管理現(xiàn)狀分析 ............................................................................ 8 健身行業(yè)會員管理分析 ................................................................................... 9 本章小結(jié) ........................................................................................................... 9 第 3 章 某健身企業(yè)潛質(zhì)會員管理系統(tǒng)分析 ..........................................................10 健身行業(yè)潛質(zhì)會員管理目標(biāo)系統(tǒng)分析 ......................................................... 10 實(shí)時更新 .................................................................................................. 10 數(shù)據(jù)準(zhǔn)確 .................................................................................................. 10 歷史數(shù)據(jù)的存貯與分析 .......................................................................... 10 競爭對手的監(jiān)視與分析 .......................................................................... 10 改進(jìn)對風(fēng)險的評估 .................................................................................. 11 科學(xué)的決策 .............................................................................................. 11 健身企業(yè)系統(tǒng)整體環(huán)境分析 ......................................................................... 11 軟件環(huán)境 .................................................................................................. 12 硬件環(huán)境 .................................................................................................. 13 某健身企業(yè) ERP 系統(tǒng)模塊分析 .................................................................. 14 財務(wù)模塊 .................................................................................................. 14 銷售管理模塊 .......................................................................................... 15 人力資源管理模塊 .................................................................................. 15 會所管理模塊 .......................................................................................... 16 浙江大學(xué)碩士學(xué)位論文 目錄 II 采購管理模塊 .......................................................................................... 16 庫存管理模塊 .......................................................................................... 17 本章小結(jié) ......................................................................................................... 17 第 4 章 健身企業(yè)潛質(zhì)會員管理體系設(shè)計與研究 ..................................................18 潛質(zhì)會員在會員管理中的應(yīng)用 ..................................................................... 18 潛質(zhì)會員管理主要功能及流程設(shè)計 ............................................................. 19 潛質(zhì)會員主數(shù)據(jù)維護(hù)流程 ...................................................................... 19 潛質(zhì)會員主要流程設(shè)計 .......................................................................... 21 健身企業(yè)潛質(zhì)會員管理系統(tǒng)詳細(xì)設(shè)計研究 ................................................. 23 本章小結(jié) .......................................................................................................