【正文】 25 ? 研究方法 目標值的制定 績效評價指標 計算公式 涉及數(shù)據(jù) 相關部門 相關報表或文件 （ A ） （ B ） （ C ） （ D ） （ E ）指標 1指標 2指標 3…26 ? 研究方法 績效指標體系使用手冊 序 言................................ ................................ ................................ ................................ ............ 3第一部分：績效指標的建立和測試................................ ................................ ................................ ....... 31績效考核指標體系的建立................................ ................................ ................................ .............. 31 .1績效考核指標體系概述................................ ................................ ................................ ............. 31 .2確認企業(yè)發(fā)展戰(zhàn)略................................ ................................ ................................ ..................... 51 .3確認部門關鍵流程................................ ................................ ................................ ..................... 61 .4設定績效考核指標................................ ................................ ................................ ..................... 71 .4 .1績效考核指標的分類................................ ................................ ................................ ........ 71 .4 .2績效考核指標的平衡性................................ ................................ ................................ .... 71 .4 .3績效考核指標的初步確定................................ ................................ ................................ 81 .4 .4指標歸集................................ ................................ ................................ .......................... 122指標測試................................ ................................ ................................ ................................ ....... 142 .1測試內容................................ ................................ ................................ ................................ ... 142 .2單個指標的特性測試................................ ................................ ................................ ............... 142 .2 .1特性測試程序................................ ................................ ................................ .................. 152 .2 .2特性測試結果................................ ................................ ................................ .................. 212 .3平衡性測試................................ ................................ ................................ ............................... 302 .3 .1 C QT平衡測試................................ ................................ ................................ ................. 302 .3 .2戰(zhàn)略平衡測試................................ ................................ ................................ .................. 322 .4指標相互關系測試................................ ................................ ................................ ................... 332 .5部門考核指標明細................................ ................................ ................................ ................... 392 .6指標清單................................ ................................ ................................ ................................ ... 43第二部分：績效指標 使用 建議....