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球第一名人 ”如是說 …...績效管理模型指標(biāo)目的酬報評估溝通溝通 企業(yè)文化企業(yè)文化企業(yè)文化企業(yè)文化(教練)A process for establishing a shared understanding about what is to be achieved, and how it is to be achieved, and an approach to managing people that increases the probability of achieving success.一個對目標(biāo)及如何去實現(xiàn)目標(biāo)形成共識的過程;一種通過對人的管理去提高成功的概率的思路或方法我們的績效管理定義John Kennedy EffectPerformance management, like Kennedy’s speech, is anact of munication that empowers people to rise up to a calling that’s bigger than themselves not the tool of Orwellian dictators. As an ongoing process of planning, coaching, reviewing, and rewarding, it can inspire people to reach for goals as momentous as putting a man on the moon.Performance management puts the wind in their sails.— David McClelland平衡計分卡( BSC)公司愿景和戰(zhàn)略客戶維度 內(nèi)部流程維度財務(wù)維度學(xué)習(xí)與發(fā)展維度平衡計分卡( BSC)方向性目標(biāo) (Objectives)測量內(nèi)容(Measures)具體進(jìn)度(Targets)行動方案(Initiatives)顧客維度The Hierarchy of Measures FinancialCustom