【正文】 y Hung. Internal Training Form 169。 Statistical Process Control 過程控制系統(tǒng) ４．對輸出采取措施 如果輸出不能滿足顧客的要求，可能將所有產(chǎn)品進行分類報廢不合格品或返工，因此僅對輸出檢測并糾正不符合規(guī)范的產(chǎn)品，而沒有分析過程中的根本原因是不經(jīng)濟的。 23 Copy right reserved by T220。 Statistical Process Control 過程控制系統(tǒng) ３．對過程采取措施 對重要的性能（過程或輸出）采取措施從而避免它們偏離目標值太遠是很經(jīng)濟的。 Statistical Process Control 過程控制系統(tǒng) 22 Copy right reserved by T220。 Statistical Process Control 過程控制系統(tǒng) 21 Copy right reserved by T220。 Statistical Process Control 過程控制系統(tǒng) 20 Copy right reserved by T220。 Statistical Process Control 19 Copy right reserved by T220。 Statistical Process Control 預(yù) 防 與檢測檢測 ——容忍浪 費 預(yù) 防——避免浪 費18 Copy right reserved by T220。 Statistical Process Control ? 量具重復(fù)性和再現(xiàn)性 Gage RR (repeatability and reproducibility) 測量系統(tǒng)分析 MSA 測量系統(tǒng)研究 ? 適用于所有列入控制計劃的測量系統(tǒng) ? 計量型 (Variable) ? 計數(shù)型 (Attribute) 17 Copy right reserved by T220。 Statistical Process Control ? 再現(xiàn)性 (Reproducibility) 測量系統(tǒng)分析 MSA 測量系統(tǒng)誤差的類型 由不同操作者對同一部件用同一測量儀器的測量 16 Copy right reserved by T220。 Statistical Process Control ? 重復(fù)性 (Repeatability) 測量系統(tǒng)分析 MSA 測量系統(tǒng)誤差的類型 由同一操作者對同一部件用同一測量儀器的多次測量 15 Copy right reserved by T220。 Statistical Process Control ? 線性 (Linearity) 測量系統(tǒng)分析 MSA 測量系統(tǒng)誤差的類型 14 Copy right reserved by T220。 Statistical Process Control ? 穩(wěn)定性 (Stability) 測量系統(tǒng)分析 MSA 測量系統(tǒng)誤差的類型 13 Copy right reserved by T220。 Statistical Process Control 測量系統(tǒng)分析 MSA 測量系統(tǒng)誤差的類型 ? 偏倚 (Bias) 12 Copy right reserved by T220。 Statistical Process Control 影響測量結(jié)果的因素 11 Copy right reserved by T220。 Statistical Process Control 人 料 環(huán) 法 設(shè) 備 工 裝 測量系統(tǒng) MSA 機 器 產(chǎn)品 過程 Cpk過程能力 Cmk機器能力 10 Copy right reserved by T220。 9 Copy right reserved by T220。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。 Statistical Process Control 持續(xù)改進及統(tǒng)計過程概述 四．現(xiàn)有已完成的例子僅是為說明如何運用 SPC，要真正理解 SPC需要進一步與過程實際聯(lián)系，現(xiàn)有的過程信息不能代替實際工作經(jīng)驗。 6 Copy right reserved by T220。 Statistical Process Control 持續(xù)改進及統(tǒng)計過程概述 三． SPC代表統(tǒng)計過程控制。 5 Copy right reserved by T220。 Statistical Process Control 持續(xù)改進及統(tǒng)計過程概述 二．研究變差和應(yīng)用統(tǒng)計知識來改進性能的基本概念適用于任何領(lǐng)域，可以是在車間或辦公室。 4 Copy right reserved by T220。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy China 德國萊茵技術(shù)監(jiān)督協(xié)會中國學(xué)術(shù)部課程經(jīng)理 ?Registered Quality Consultant, T220。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。 Statistical Process Control Statistical Process Control Training 統(tǒng) 計 過 程 控 制 培 訓(xùn) T220。1 Copy right reserved by T220。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy China 德國萊茵技術(shù)監(jiān)督協(xié)會中國學(xué)術(shù)部 2 Copy right reserved by T220。 Statistical Process Control ?Program Manager of T220。V Rheinland 德國萊茵技術(shù)監(jiān)督協(xié)會注冊質(zhì)量顧問 ?Registered Senior Quality Auditor, Quality Society of Australasia 澳大利亞－新西蘭質(zhì)量協(xié)會注冊高級質(zhì)量審核員 ?Certified Auditor , VDAQMC/Germany 德國汽車工業(yè)聯(lián)合會注冊 Qualification for Tutor － Mr. Tony Hung 講師－洪 源 3 Copy right reserved by T220。 Statistical Process Control 持續(xù)改進及統(tǒng)計過程概述 一．收集數(shù)據(jù)并用統(tǒng)計方法來解釋它們并不是最終目標，最終目標是對過程不斷加深理解。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。例如：機器（性能特性）、記帳（差錯率）、浪費分析（廢品率）等。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。應(yīng)用統(tǒng)計技術(shù)控制輸出（例如零件）應(yīng)僅僅是第一步，只有當產(chǎn)出輸出的過程成為我們努力的重點，這些方法才能在改進質(zhì)量，提高生產(chǎn)率，降低成本上發(fā)揮作用。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。 7 Copy right reserved by T220。 Statistical Process Control 持續(xù)改進及統(tǒng)計過程概述 8 Copy right reserved by T220。 Statistical Process Control 持續(xù)改進及統(tǒng)計過程概述 六．測量系統(tǒng)對合適的數(shù)據(jù)分析來說很重要，而且在收集過程數(shù)據(jù)之前就應(yīng)很好地了解它們，如果這樣的一個系統(tǒng)缺少統(tǒng)計控制或他們的變差占過程數(shù)據(jù)總變差中很大比例，就可能作出不合適的決定。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shanghai Edited by Tony Hung. Internal Training Form 169。V Rheinland Academy Shang