【正文】
策略地圖 因果關(guān)係 Cause Effect Theme: Smart, Profitable Expansion 50% Revenue from New Stores by Year 3 Increase Sales Efficiency Development Project Management Great New Locations Corporate Digital Nervous System Business Intelligence Use Factbased site selection % revenue from stores opened in last 3 years Revenue from new stores Avg. of days to break even Revenue per FTE Avg daily customers at new stores in first 6 months repeat customers Avg purchase amount Lag between market selection and site acquisition Project duration: site acquisition to opening day % of stores opened on schedule Eligible employees trained Financial Perspective Customer Perspective Operational Perspective Employees Technology Perspective SBU Scorecards Group Balanced Scorecard Metrics Warehouse 各事業(yè)體 Strategy BSC的連結(jié) SBU2 SBU3 SBU1 Competitive Data Personnel Records Survey Other Ad Hoc Data Customer Service Reports Intra Links Sales Data Market Data 推行平衡計分卡所帶來之效益 ? 有效將策略聚焦 ? 釐清達成經(jīng)營目標之方法 ? 經(jīng)由上而下之溝通,將策略轉(zhuǎn)化為行動 ? 釐清