如何回復(fù)客戶郵件-展示頁
2024-08-20 05:58本頁面
【正文】 to my attention that I am pleased to inform you that I am writing to let you know that I must inform you that Please be informed that Please be advised that Thank you in anticipation Thank you and regards Kindest regards 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 6 Use modern terminology 使用現(xiàn)代語句 不要說 要說 Please be good enough to advise me please be reminded the abovementioned goods Enclosed herewith you will find please let me know please remember these goods I enclose 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 7 CC to the whole world 抄送給全世界 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 8 Vague subject line 模糊的主題行 SMART 原則 Specific（具體明確） Meaningful（有意義） Appropriate（恰當(dāng)） Relevant（相關(guān)） Thoughtful（關(guān)切） 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 9 Use active not passive voice 用主動(dòng)語態(tài)，不用被動(dòng)語態(tài) Tim played the violin. The violin was played by Tim. 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 10 Compose CLEAR munications 用“ CLEAR”手法撰寫文書 Clear（清晰） Logical（具有邏輯性） Empathetic（設(shè)身處地） Accurate（精確） Right（正確） 不要在讀心人心中留下任何疑問。 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 Dear Jagtap, How are you? This is Carrie, colleague of Alina. Thanks for your inquiry, we have some questions to confirm with you. 1. The material for the belt is fused alumina zirconia with 4 tpye:40,60,80,120 which type do you need? 2. BOSCH GWS 5100 has little different from what you have seen it on factory. At last, happy New Year in advance. Best regards, Carrie Yantai Sanmon Machinery Equipments Co., Ltd. A: Room 1306, South Qingnian Road, Zhifu District, 264000, Shandong, China T： 0086 535 6656652 | F: 0086 535 6527199 | M: 0086 18561088021 | Skype:carriezhang0100 W: | E: 有稱呼，有問候 有自我介紹 使用 1,2 清楚明確 公司信息明確 溫馨的節(jié)日祝福 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 From Date 12:34 To Subject REMINDER!! John Appreciate if you would consider and bear in mind that I am no longer responsible for dealing with petty of your staffs keep bringing their vouchers to me,but this responsiblity has been taken over by Martin in Accounts. He is the one who should be contacted henceforth for all petty cash matters. Your cooperation is appreciated in making sure all your staffs know about this BRgs/Sally 令人不舒服的主題行 措辭即無理又生硬 過時(shí)說法 結(jié)尾很無禮，“ staffs”一詞不加“ s” 結(jié)尾處不能偷懶 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 3 Use appropriate tone 使用恰當(dāng)?shù)恼Z氣 不要說 要說 We cannot do any thing about your problem. This problem would not have happened if you had connected the wires propertly. Your TV39。引導(dǎo)你的讀者（ Reader）給予你期望的答案（Response）否則你永遠(yuǎn)不能確定是否會(huì)得到你希望的結(jié)果（ Result） ? 落款 ——要有完整稱呼。 ? 重點(diǎn)突出，意思明確。歐洲下午三點(diǎn)前一定要回。中東下午 1點(diǎn)前。香港、臺(tái)灣、韓國 2個(gè)小時(shí)內(nèi)回復(fù)。即使不能立即回答客戶問題，你也要發(fā)郵件告訴客戶你會(huì)很快給予相近慎重的答案。 10 STEPS TO GOOD BUSINESS EMail 商務(wù)郵件制勝十法則 1 Remember your ABC 記住你的 ABC 2 Be courteous and considerate 禮節(jié)周到 3 Use appropriate tone 使用恰當(dāng)?shù)恼Z氣 4 Write naturally and sincerely 自然而然真誠的寫作 5 Remember the KISS principle 牢記 KISS原則 6 Use modern terminology 使用現(xiàn)代語句 7 CC to the whole world 抄送給全世界 8 Vague subject line 模糊的主題行 9 Use active not passive voice 用主動(dòng)語態(tài)，不用被動(dòng)語態(tài) 10 Compos
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