【正文】 HOW TO REPLY Email 如何回復(fù)郵件 但是，不同的客人，我會變換著寫郵件，讓客人知道我們公司，產(chǎn)品的存在．我不會把客人纏得太緊，約十來天給他一封郵件我通常這樣回復(fù)的： Dear ***, Wish you have a nice day! May I ask whether you have received my quotation?Now I am sending it again,if you have any other feel free to contact will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards , 親切的問候 Followup letters 跟進信 報價單再發(fā)一次，引起客戶興趣 服務(wù)??！ 千萬不要認為你在與電腦交談 HOW TO REPLY A Email 如何回復(fù)郵件 如果仍然沒有回音的話，可以在一、兩個月后再寫一封信。t receive any information from you. I would apprreciate for your any ment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. \ Waiting for your favorable reply soon! Best regards, 親切的問候 Followup letters 跟進信 詢問客戶是否看到過郵件，以及有沒有什么問題 對未來展望 適時跟蹤，一般客戶都是同時詢問很多的供應(yīng)商，所以要適時提醒他你把他放在心里，并讓他知道你在等待。尤其是一些非英語 國家的客戶，段與段之間至少且至多空一行； 第一次聯(lián)系客戶時，除非客戶在詢盤中提出，最好不要主動附上圖片，以免被刪或被國外反垃圾郵件軟件攔截； Requests for samples 要求提供樣品 HOW TO REPLY Email 如何回復(fù)郵件 Dear , Thanks you for your letter of 18August and for the samples of cotton underwear you very kindly sent to me. I appreciate the good quality od these garments, but unfortunately your prices appear to be on the high side even for garments of this quality. To accept the prices you quote would leavve me with only a smal profit on my sales since this is an area in which the pricipal demand is for articles in the mediun price rangs. I like the quality of your goods and would wele the opportunity ti do business with I suggest that perhaps you could make some allowance on your quoted prices which would help to introduce your goods to my customers. If you cannot do so, then I must regretfully decline your offer as it stands. I hope to hear from you soon. With best regards, 確認收到對方來函，以及樣品，然后致謝 再次表達對產(chǎn)品質(zhì)量的好感，表示希望合作并要求給予好的折扣 Customer demand discount 客戶請求給予優(yōu)惠 樣品質(zhì)量好，但是擔心利潤少 HOW TO REPLY Email 如何回復(fù)郵件 Dear , I am sorry to learn from your letter of 23 August that you find our prices too do our best to keep prices as low as possible without sacrificing quality. To this end we are constantly investigating new methods of manufacture. Considering the quality of the goods offered we do not feel that the prices we quoted are at all ever, bearing in mind the special character of your trade,we are prepared to offer you a discount of 4% on a first order for $ allowance is made because we should like to do business with you if possible,but I must stress that it is the furthest we can go to help you. I hope this revised offer will enable you to place an order, and I look forward to hearing from you soon. With best regards, 確認收到對方來函，并就客戶提出的價格過高給與回復(fù) 鑒于對方因為是新客戶，因此表示將給與優(yōu)惠。s policy to request a Certificate of Incorporation. Samples will be sent immediately as soon as the Certificate of Incorporation has been sent to our fax number。 well with u,its good ? know that u will be back in malaysia again in nov to hold your seminar on effective biz LET ME HAVE SOME FREE DATE while u r over here. Some bookstores r interested in a talk cum signing hope u will agree to take part. thks amp。 將自己置于讀者的立場，問問自己讀信人閱讀我的信件時會有何中感受？如有不清楚或措辭不當?shù)牡胤?，再發(fā)信前就要修改。使用明確的手法來幫助自己表達，用熟悉的單詞和簡單的語句，而非模棱兩可的措辭。落款有公司標識以及詳細聯(lián)系資料。美國下班前回（根據(jù)各國的時差和工作習慣統(tǒng)計）。印度 11點之前回復(fù)。 ? 立即回復(fù)所有信件。 THE WEAKEST LINKS IN YOUR EMAIL 電子郵件中的最薄弱環(huán)節(jié) 3 Let‘ s get more active 要多用主動語態(tài)。如何回復(fù)客戶郵件 目錄 一 . 又愛又恨的電子郵件 1 2 二 . 電子郵件制勝十法則 3 三 . 如何回復(fù)郵件案例 THE GOOD AND THE BAD OF EMAIL