某汽車6sigma推行-展示頁(yè)
2024-10-27 16:29本頁(yè)面
【正文】 the fittest, but those most able to adapt to change.” Charles Darwin The Origin of Species “ People do not resist change, people resist being changed.” Beckhard 14 Challenge ? Resistancethe universal reaction to change. ? Technical resistance ? Political resistance ? Organizational resistance ? Individual resistance 15 Six Sigma? ? Six Sigma is not a business fad tied to a single method or strategy, but rather a flexible system for improved business leadership and performance. ? It is not about theory, it’s about action. Passion + Execution = Fast and Lasting Results Six Sigma Focus ? Delighting the customer through flawless execution ? Rapid breakthrough improvement ? Advanced breakthrough tools that work ? Positive and deep culture change ? Real financial results that impact the bottom line Sigma is a statistical unit of measure that reflects process capability. The sigma scale of measure is perfectly correlated to such characteristics as defectsperunit, partsper million defective, and the probability of a failure/error (Distribution Shifted 177。 Defects Per Million Opportunity Reduced Cost of Poor Quality (COPQ) Improved Capacity and Productivity Reduced Variation In Our Processes / Products $$’ s A Problem Solving Methodology ? Characterize ? Optimize ? Breakthrough USL T LSL USL T LSL T USL LSL USL’ LSL’ The Strategy Customer Focused Both Internally amp。 Lower Limits Target values Lower Limits 1. Design best target for performance 2. Design system values to reduce variability of performance ? ? ? Attractive Implicit Waste Expressed Q1. If provided would you be... ...indifferent? ...happy? Q2. If not provided... ...indifferent? ...unhappy? Q3. If not provided... ...indifferent? ...unhappy? ? ? ? ? ? ? ? ? ? by listening... ...to what the customer says he/ she wants ...performance tolerant to real world ...process variability, not by inspection of defective output 26 Developing and Reinforcing Values Cycle of Refinement VALUES BEHAVIOR ATTITUDES CULTURE 27 The Role of Leadership New Questions New Values New Measures Leadership (Humility/Listening) New Behaviors 28 Leadership plays the role ? Values are a function of behaviors ? Measuring the right things is key ? Change must be supported and driven from the top ? Will is a key element for a successful deployment 29 Why are we here? “ There is a recognition that leadership needs to be a key ponent of Consumer Driven 6Sigma within any anization trying to undertake 6Sigma deployment.‖ Mikel Harry / Richard Schroeder 30 What’s In It For Me? “ … the best statistical analysis in the world is useless if those handling the information are paralyzed by corporate fear. When data suggests one direction but corporate culture or convention dictates another, fear can rule and the potential for change is lost. Only strong leadership can eradicate the fear factor and allow an anization to realize its potential. Statistics alone cannot achieve breakthrough.‖ Mikel Harry / Richard Schroeder 31 Define Future State Leadership in Six Sigma Orientation Present State Future State PTS Leadership Skills Business Basics Project Management Personal Development PTS PTS PTS PTS DEFINE MEASURE ANALYZE IMPROVE CONTROL Define Plan Manage Close Team Management Team Development Meeting Facilitation Team Management Develop Transition Plan Change Management Analyze Present State 32 Six sigma
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