【正文】 .......................53 . 散團轉化 .........................................................................................................................55 .........................................................................................................................55 .........................................................................................................................55 第四節(jié) 前臺收銀 .....................................................................................................................56 . 賬務處理窗口描述 .........................................................................................................56 . 賬務處理 .........................................................................................................................57 . 入賬 ........................................................................................................................57 . 沖賬 ........................................................................................................................58 格林豪泰酒店管理有限公司－酒店信息管理系統(tǒng) 第 iii 頁 . 調整 ........................................................................................................................58 . 定義賬戶 ...............................................................................................................59 . 分賬 ........................................................................................................................61 . 選賬 ........................................................................................................................61 . 轉賬 ........................................................................................................................63 . 部分結賬 ...............................................................................................................63 . 臨時掛賬 ...............................................................................................................64 . 賓客結賬 ...............................................................................................................66 . 聯(lián)房結賬 ...............................................................................................................67 . 團體結賬 ...............................................................................................................68 . 結賬錯誤補救 .......................................................................................................69 . 賓客結賬錯誤補救 ...............................................................................................71 . 賬單處理 ...............................................................................................................71 . 賬務查詢 .........................................................................................................................71 . 交班報表 .........................................................................................................................71 . 交班報表窗口 .......................................................................................................71 . 核對方法 ...............................................................................................................72 . 重要報表 ...............................................................................................................72 第五節(jié) 房態(tài)管理 .....................................................................................................................73 . 房態(tài)管理窗口 .................................................................................................................73 . 房態(tài)處理操作 .................................................................................................................77 第 3章 稽核 ............................................................................................................................................81 第一節(jié) 消費賬 .........................................................................................................................81 ..............................................................................................................................81 ..............................................................................................................................82 .....................................................................................................................83 .........................................................................................................................83 第二節(jié) AR賬 ............................................................................................................................84 ..........................................................................................................................84 ..................................................................................................................................85 .........................................................................................................................86 第三節(jié) 夜間稽核 .....................................................................................................................87 步驟 ..........................................................................................................................87 ......................................................................................................................88 格林豪泰酒店管理有限公司－酒店信息管理系統(tǒng) 第 iv 頁 ..................................................................................................................................88 第四節(jié) 報表處理 .....................................................................................................................89 /導出 ........................................................................................................................89 ...........