六西格瑪管理ppt72-精益生產(chǎn)-展示頁
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【正文】 ? Cycle time eduction ? Leadership ? Cultural change ? Project Management ? Supply chain Management ? Facilitation ? Training Demystifying Six Sigma What does Six Sigma mean to you ? Many different definitions will try to address three this morning Six sigma as a statistical term Normal Distribution ??? ??? ??? ? ??? ??? ??? Mean Standard deviation ??? ??? ??? ? ??? ??? ??? mean % % % Six sigam as a statistical term ? Values of a standard deviation one sigma = % 317,311 ppm two sigma = % 45,500 ppm three sigma = % 27,000 ppm six sigma = % ppb Six sigma as a quality term ? Invented by motorola in the mid 80’s ? Service marked and registered by Motorola ? Accepted by all countries ? Accepted by all anization ? Mean +? Virtually no defects ( ppm) Lower Specifacation limit upper Specifacation limit 6? 5? 4? 3? 2? 1? 0 +1? +2? +3? +4? +5? +6? Allow s for variation in measurement Sigma shift + Virtually no defects ( ppm) Six sigma as a quality term Six Sigma = ppm defective Six sigma is a way to change an anizations culture ? Provides a means of delivering Total customer satisfaction ? Focuses everyone in the anization on the same objective Definition of defect Defect are good! “ Associates need to feel fortable in identifying and reporting defects.” The effects of defects ? Every occurrence of a defect within the process requires time to inspect,fix,and reinspect. ? Average cycle time is directly proportional to the total number of defects in the process. Wele to Motorola’s Quality Story Culture Culture guides the enterprise’s DayToDay behavior The nature of culture ? Culture provides its members with guidelines for dealing with just about everything ? Much of every culture is cvert and implicit largely submerged like an iceberg ? Cultures are constantly changing and evolving. ? When culture and strategy clash,invariably culture wins out. ? If the anizational culture does not embrac initiatives related to change,overall change efforts will fail There is no such thing as “We’re different” WE’RE DIFFERENT Functions in a typical anization ? Accounting ? Advertising ? Distribution ? Energy management ? Environmental affairs ? External affairs ? Facilities ? Finance ? Health amp。Wele to a presentation on Six SigmaTM 2020年 1月 12日 What are your Expectations? I would like to capture your expectations for the day? Agenda Introduction amp。 overview Demystifying Six Sigma Creating the Six Sigma Culture Managing the six sigma culture Total cycle Time Reduction Success Examples Around the world How to Implement Six Sigma in your business Q amp。 safety ? Human resources ? legal ? Manufacturing ? Marketing ? Profuct/service development ? Payroll ? Purchasing ? Sales ? Scheduling ? Training ? Transportation ? Travel The evolution of motorola’s quality culuture 1979 “ Our quality stinks” 1980 corporate quality officer named 1981 motorola training amp。 4 year 100x uality improvement Six sigma by 1992 goal is set 1988 Malcolm baldrige nation quality award Mapped ISO 9001 into quality system review(QSR) 1992 10x redustion in defect eveery 2 year
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